FAQ

How do I change company information, like organization number?

1. Click the the client company name
2. In the “Information” tab you can see and make changes to existing information.
3. Before making changes here, make sure that your services support this. Payroll for example does not support this after an a-melding has been sent to the tax authorities.

Why does a user not get access to Business NXT even though roles are granted?

1. In addition to roles on the company, a user must also have a subscriber role called application access.
2. In the left tab select the user or user group that is missing access.
3. In the central tab click on the subscriber name, and select the subscriber.
4. In the right tab select application access.
5. Click grant role to grant access.
6. Note that a layout group might also be needed, however these are defined in Business NXT.