Application Instance
An application instance is an installation of an on-premises application that communicates with Admin. Each instance identifies itself with a certificate, which you upload and replace from the application instance details.
Open the application instance list
- Click “On-premises integration” in the menu
- Click “Application instance” in the panel to the left
- Review the application instances, grouped by application
Note: The “On-premises integration” menu item is only displayed if the customer has an on-premises integration.
View application instance details
- In the Application instance list, hover over the desired application instance and click the Edit icon
- Check the “On-premise instance” details: status, instance and application
- Check the “Certificate” details to see when the certificate was uploaded
Note: If no certificate has been uploaded, the “Certificate” section displays “No certificate has been uploaded”.
Upload a certificate
- In the Application instance list, hover over the desired application instance and click the Edit icon
- Click the “Upload certificate” button
- Click “Choose file” and select the certificate file
- Check the name of the selected file
- Click “Upload”
Note: The “Upload” button stays disabled until a file is selected. After the upload, the status of the application instance changes to “With certificate” and the upload date is displayed.
Replace a certificate
- In the Application instance list, hover over the desired application instance and click the Edit icon
- Click the “Upload new certificate” button
- Check the message stating which certificate will be replaced
- Click “Choose file” and select the new certificate file
- Click “Upload”
Note: An application instance has one certificate. Uploading a new one replaces the existing certificate.
Remove a certificate
- In the Application instance list, hover over the desired application instance and click the Edit icon
- Click the “Delete certificate” button
- Approve as prompted
Note: The status of the application instance changes to “Without certificate”. Upload a new certificate to let the instance identify itself again.
Search for an application instance
- Type an instance name in the search field above the Application instance list
- Review the application instances that match
- Clear the search field to display all application instances again
Filter application instances by certificate
- Open the “All statuses” list above the Application instance list
- Select “With certificate” or “Without certificate”
- Select “All statuses” to remove the filter