AI-powered Inbox

What is the AI-powered Inbox?

The AI-powered Inbox is a built-in tool designed to help you fill out claim reports more quickly and accurately. It uses artificial intelligence to interpret the information you provide and suggests relevant expenses from your Inbox.

How do AI-powered suggestions work?

The AI analyzes your items from your Inbox, such as descriptions, dates, and currency, and suggests items that are likely to match the same context. This makes it easier to complete the registration without having to gather all the information yourself.

What do suggested items mean?

These are items that the system believes may be related to your claim based on the information you have registered.

Where do the suggestions come from?

The system identifies items in the Inbox that match details from the item, such as time, location, currency, or description. When something seems relevant, it is suggested to you.

How can I hide the suggestions if I don’t want to see them every time?

Under the three dots to the right of Suggested items for this claim, you will find the option Hide suggestions by default. By checking this, the suggestions will not automatically appear. They are still available but hidden under Show suggestions, which you can open at any time to view them.

How do I get the suggestions to show automatically again?

If you have enabled Hide suggestions by default but want the suggestions to appear automatically, select Show suggestions and uncheck Show suggestions by default.

Do I have to add the suggested items, and why do new suggestions appear when I dismiss or change them?

No, all suggestions are optional. You can choose to add them or dismiss them. When you delete or dismiss a suggestion, the AI interprets this as new information. Therefore, the suggestions are continuously updated, and the system may provide new suggestions based on your changes.

The system may occasionally suggest expenses that are similar but not relevant. You can easily reject these.

Is my data safe?

Yes. All processing is done in accordance with current privacy regulations. The system does not store sensitive information for purposes other than providing you with correct and relevant suggestions.

Last modified December 18, 2025