---
title: "Why do I get an error about my position?"
description: "All of the error messages below are caused by the same thing: something is wrong or missing with your position (employment) information. Your position decides which dates you can register expenses for. Only your administrator or payroll manager can change it, so they are the ones to contact, not support. Error messages You may see one of these error messages: The dates you selected are outside your position’s valid period The following dates are outside the valid periods of…"
lang: en
languages:
  en: https://docs.vismasoftware.no/expense/faq/tips_and_info/why-do-i-get-an-error-about-my-position/index.md
  no: https://docs.vismasoftware.no/no/expense/faq/tips_and_info/why-do-i-get-an-error-about-my-position/index.md
  sv: https://docs.vismasoftware.no/sv/expense/faq/tips_and_info/why-do-i-get-an-error-about-my-position/index.md
lastmod: 2026-10-02
---

> Documentation index: https://docs.vismasoftware.no/expense/faq/tips_and_info/llms.txt


# Why do I get an error about my position?

Last modified October 2, 2026

> All of the error messages below are caused by the same thing: something is wrong or missing with your position (employment) information. Your position decides which dates you can register expenses for. Only your administrator or payroll manager can change it, so they are the ones to contact, not support. Error messages You may see one of these error messages: The dates you selected are outside your position’s valid period The following dates are outside the valid periods of…


All of the error messages below are caused by the same thing: something is wrong or missing with your position (employment) information. Your position decides which dates you can register expenses for. Only your **administrator or payroll manager** can change it, so they are the ones to contact, not support.

## Error messages

You may see one of these error messages:

- The dates you selected are outside your position's valid period
- The following dates are outside the valid periods of the position on this claim
- Your claim cannot be saved. Your employment configuration has a problem and appears to have multiple active employments
- This position does not apply to the selected date. Changes have not been saved
- The claim cannot be sent to Approval as position is missing on claim
- Your position is not valid for claim registration

### How to fix it

1. Check that all dates on the claim are within your position's start and end dates, and change any dates that are outside this period.
2. If the dates are correct and the error doesn't go away, **contact your administrator or payroll manager**. They can update your employment information in the payroll system.

### Checklist for administrators

When a user contacts you about one of these errors, check the following in the payroll system:

- The user has a registered position.
- The position's start and end dates cover the dates the user is trying to register.
- The user has only one active employment for the period.


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[View this page](https://docs.vismasoftware.no/expense/faq/tips_and_info/why-do-i-get-an-error-about-my-position/)