Where does the exchange rate come from?

The exchange rate in Expense is retrieved automatically from the Visma.net AutoPay service, based on the date entered on the expense. This ensures the rate is correct and saves you from having to look it up yourself when registering expenses in a currency other than your company’s default currency. When an expense is registered in a foreign currency, the local amount is automatically calculated based on the registered amount and the exchange rate. The expense is always reimbursed in the local currency.

What do I do if I disagree with the suggested rate?

If you don’t want to use the rate retrieved from AutoPay, you can override it manually. Simply enter the correct amount in the amount field, and Expense will update the rate accordingly.

When might it be relevant to change the rate manually?

It may be relevant if:

• You paid by card and the bank used a different rate than the daily rate.
• The receipt shows an exact exchange amount you want to use.
• The rate from AutoPay differs from the actual rate you paid.

Can I change the exchange rate on a credit card transaction?

No. If the expense is based on a credit card transaction, the exchange rate was determined when the purchase was made. This rate cannot be changed in Expense.