/gaia-assistant section Learn what GAiA Assistant is, what it can help you with, and where it is available in Visma products. 2026-08-03T15:31:57+03:00 # GAiA Assistant Learn what GAiA Assistant is, what it can help you with, and where it is available in Visma products. GAiA Assistant is Visma Software Nordic's AI assistant for product guidance and support. You can use GAiA to ask questions, get help understanding product features, and receive guidance while working in supported Visma products. > [!NOTE] > What GAiA can do depends on the product you are using, the information available to the assistant, and your access level. The following pages explain what GAiA can do, which plugins are available, and which Visma products support it. ## In this section - [What is GAiA Assistant?](what-is-gaia/) - [Plugins](plugins/) - [Product availability](product-availability/) /gaia-assistant/what-is-gaia page Learn what GAiA Assistant is, what it can help you with, and what affects the type of help available to you. 2026-08-03T15:31:57+03:00 # What is GAiA Assistant? Learn what GAiA Assistant is, what it can help you with, and what affects the type of help available to you. GAiA Assistant is Visma Software Nordic's AI-powered conversational assistant for supported Visma products. It is designed to help you while you work by answering product questions, explaining features, and guiding you through tasks. Depending on the product and your access level, GAiA can also retrieve information, help you complete supported actions, or connect you with human support. ## What GAiA can help you with You can use GAiA to: - Find answers to product-related questions - Learn how features, functions, and workflows work - Get step-by-step guidance for tasks - Find relevant help content and resources - Ask follow-up questions when you need more detail - Get help based on the product and context you are working in - Use product-specific plugins to extend GAiA's capabilities - Look up information or carry out product actions when those capabilities are available - Get connected to human support when GAiA cannot resolve your question GAiA uses the product knowledge available to it to find relevant information. When sources are available in the product experience, they can help you verify the answer. Some products also provide actions through plugins. For example, GAiA may look up information, open a relevant page, or help with a supported workflow. Actions that can change data may require you to confirm them first. ## What affects what GAiA can do GAiA is not identical in every product. What it can help you with depends on: - The Visma product you are using - The information and documentation available to the assistant - Your access level and permissions - Which GAiA features are enabled in that product > [!NOTE] > If a feature is not available to you, it may depend on the product you are using or your user access. GAiA cannot grant itself additional permissions or bypass the product's security controls. It works within the permissions you already have. ## How to get the best help from GAiA GAiA usually gives better answers when you: - Ask clear and specific questions - Mention the product, feature, or task you are working with - Include relevant details when something is not working as expected - Ask follow-up questions if you want a shorter, simpler, or more detailed explanation For example, a question like "How do I approve an invoice in Approval?" is easier to answer than "How do I do this?" ## Things to keep in mind - GAiA is intended for help with supported Visma products and related tasks. - Answers depend on the information available to the assistant. - Some features or actions may only be available in certain products or for certain users. - GAiA may not be able to answer questions outside the supported product knowledge. - GAiA does not replace human judgment for complex or sensitive matters. - Avoid sharing sensitive or personal information in chat unless your organization has clearly instructed otherwise. ## Support and escalation If GAiA cannot help with a request, it may guide you to the appropriate support channel. The available support options depend on the product you are using. /gaia-assistant/product-availability section Overview of Visma products where GAiA Assistant is available. 2026-08-03T15:31:57+03:00 # Product availability Overview of Visma products where GAiA Assistant is available. GAiA Assistant is available in multiple Visma products. This section gives a short overview of products where GAiA is available. Each product page includes a brief description and, where available, a link to the product documentation. > [!NOTE] > Availability can vary by product and user access. The exact experience may differ depending on the product, the available content, and your permissions. /gaia-assistant/product-availability/approval page 2026-08-03T15:31:57+03:00 # Approval In Approval, GAiA helps users find information about approval tasks, product features, and related workflows. It can also retrieve task and company information from Approval and open relevant items in the Approval interface. Plugins available in Approval: - [Approval](/gaia-assistant/plugins/approval/) - [Visma Status Page](/gaia-assistant/plugins/visma-status-page/) - [Product Catalog](/gaia-assistant/plugins/product-catalog/) - [Search](/gaia-assistant/plugins/search/) Read the [Approval documentation](/approval/). /gaia-assistant/product-availability/admin page 2026-08-03T15:31:57+03:00 # Admin Admin focuses on customer and company administration, including users, permissions, and roles. Based on the supported Admin capabilities, GAiA can help with information such as: - Customer users - Customer companies - Service access and role assignments Plugins available in Admin: - [Admin](/gaia-assistant/plugins/admin/) - [User Info](/gaia-assistant/plugins/user-info/) - [Product Catalog](/gaia-assistant/plugins/product-catalog/) - [Search](/gaia-assistant/plugins/search/) - [Support](/gaia-assistant/plugins/support/) - [Inyett](/gaia-assistant/plugins/inyett/) Read the [Admin documentation](/admin/). /gaia-assistant/product-availability/autoreport page 2026-08-03T15:31:57+03:00 # AutoReport In AutoReport, GAiA helps users with questions related to reporting workflows, product guidance, and support information. Plugins available in AutoReport: - [Product Catalog](/gaia-assistant/plugins/product-catalog/) - [Search](/gaia-assistant/plugins/search/) Read the [AutoReport documentation](/autoreport/). /gaia-assistant/product-availability/business-nxt page 2026-08-03T15:31:57+03:00 # Business NXT In Business NXT, GAiA provides product guidance and support. In some cases, GAiA also supports work with live Business NXT data. ## Available plugins - [Business NXT GraphQL](#business-nxt-graphql) - [Partner Support](/gaia-assistant/plugins/partner-support/) - [Visma Status Page](/gaia-assistant/plugins/visma-status-page/) - [Product Catalog](/gaia-assistant/plugins/product-catalog/) - [Search](/gaia-assistant/plugins/search/) Read the [Business NXT documentation](https://doc.visma.net/userdoc/businessnxt/en/). ## Business NXT GraphQL The **Business NXT GraphQL** plugin connects GAiA to Business NXT data and features through the Business NXT GraphQL API. Depending on your access and the features enabled for your company, GAiA can help you: - Find information about customers, suppliers, invoices, orders, products, inventory, balances, budgets, financial reports, vouchers, and company settings - Check the available data and access before working with Business NXT information - Create or update supported Business NXT records through staged changes Changes are not saved automatically. When an operation changes data, GAiA stages the changes and asks for your approval before they are committed. You must explicitly enable the GraphQL plugin and the related AI features in Business NXT before GAiA can use these capabilities. The plugin respects your existing Business NXT permissions and access to the selected company. /gaia-assistant/product-availability/calendar page 2026-08-03T15:31:57+03:00 # Calendar In Calendar, GAiA can help with product-related questions and workflows. Plugins available in Calendar: - [Product Catalog](/gaia-assistant/plugins/product-catalog/) - [Search](/gaia-assistant/plugins/search/) - [Support](/gaia-assistant/plugins/support/) /gaia-assistant/product-availability/dottie-hr page 2026-08-03T15:31:57+03:00 # Dottie HR In Dottie HR, GAiA provides product guidance and support. Plugins available in Dottie HR: - [Product Catalog](/gaia-assistant/plugins/product-catalog/) - [Search](/gaia-assistant/plugins/search/) - [Support](/gaia-assistant/plugins/support/) /gaia-assistant/product-availability/employees page 2026-08-03T15:31:57+03:00 # Employees In Employees, GAiA supports users with Payroll-related product questions. Plugins available in Employees: - [Product Catalog](/gaia-assistant/plugins/product-catalog/) - [Search](/gaia-assistant/plugins/search/) - [Support](/gaia-assistant/plugins/support/) /gaia-assistant/product-availability/equality-check page 2026-08-03T15:31:57+03:00 # Equality Check In Equality Check, GAiA provides product-specific guidance for activity and reporting requirements. Plugins available in Equality Check: - [Product Catalog](/gaia-assistant/plugins/product-catalog/) - [Search](/gaia-assistant/plugins/search/) - [Support](/gaia-assistant/plugins/support/) /gaia-assistant/product-availability/expense page 2026-08-03T15:31:57+03:00 # Expense In Expense, GAiA helps with questions about expense claims, product features, and related workflows. Plugins available in Expense: - [Product Catalog](/gaia-assistant/plugins/product-catalog/) - [Search](/gaia-assistant/plugins/search/) Read the [Expense documentation](/expense/). /gaia-assistant/product-availability/onestop-reporting page 2026-08-03T15:31:57+03:00 # OneStop Reporting In OneStop Reporting, GAiA supports product guidance, workflows, and data exploration. It can: - Understand features and workflows - Get product guidance and general assistance - Explore your data - Open data in **Data Explorer** for more advanced exploration In the OneStop Reporting interface, the **GAiA button** opens the assistant directly from the product. Plugins available in OneStop Reporting: - [OneStop Reporting](/gaia-assistant/plugins/onestop-reporting/) - [OneStop Reporting Data Explorer](/gaia-assistant/plugins/onestop-reporting-data-explorer/) - [React Canvas](/gaia-assistant/plugins/react-canvas/) - [PDF Report](/gaia-assistant/plugins/pdf-report/) - [Visma Status Page](/gaia-assistant/plugins/visma-status-page/) - [Product Catalog](/gaia-assistant/plugins/product-catalog/) - [Search](/gaia-assistant/plugins/search/) - [Canvas](/gaia-assistant/plugins/canvas/) Read the [OneStop Reporting documentation](/onestopreporting/). /gaia-assistant/product-availability/payroll page 2026-08-03T15:31:57+03:00 # Payroll In Payroll, GAiA provides product guidance and help with workflows and related questions. The assistant also has access to Payroll-related help content and selected laws and regulations content. Plugins available in Payroll: - [Product Catalog](/gaia-assistant/plugins/product-catalog/) - [Search](/gaia-assistant/plugins/search/) - [Support](/gaia-assistant/plugins/support/) Read the [Payroll documentation](/payroll/). /gaia-assistant/product-availability/payslip page 2026-08-03T15:31:57+03:00 # Visma.net Payslip Viewer In Visma.net Payslip Viewer, GAiA helps signed-in users find their payslips and annual reports. Plugins available in Visma.net Payslip Viewer: - [Payslip](/gaia-assistant/plugins/payslip/) - [Product Catalog](/gaia-assistant/plugins/product-catalog/) - [Search](/gaia-assistant/plugins/search/) /gaia-assistant/product-availability/visma-manager-app page 2026-08-03T15:31:57+03:00 # Visma Manager App In Manager App, GAiA provides product guidance and help with workflows. GAiA can also help with some questions related to rules and regulations in Manager App. In some cases, GAiA can also show pending approval tasks and links to them. Plugins available in Visma Manager App: - [Manager](/gaia-assistant/plugins/manager/) - [Manager Mobile Search](/gaia-assistant/plugins/manager-mobile-search/) - [Product Catalog](/gaia-assistant/plugins/product-catalog/) - [Search](/gaia-assistant/plugins/search/) Read the [Visma Manager App documentation](/mobilemanager/). /gaia-assistant/product-availability/visma-net page 2026-08-03T15:31:57+03:00 # Visma Net In Visma Net, GAiA provides product guidance and support. GAiA can also support some company lookup tasks, such as finding basic company information. Plugins available in Visma Net: - [Partner Support](/gaia-assistant/plugins/partner-support/) - [Visma Status Page](/gaia-assistant/plugins/visma-status-page/) - [Product Catalog](/gaia-assistant/plugins/product-catalog/) - [Search](/gaia-assistant/plugins/search/) - [Inyett](/gaia-assistant/plugins/inyett/) Read the [Visma Net ERP documentation](/visma-net-erp/). /gaia-assistant/plugins section Overview of GAiA Assistant plugins and what they can do. 2026-08-03T15:31:57+03:00 # Plugins Overview of GAiA Assistant plugins and what they can do. Plugins add product-specific capabilities to GAiA. Depending on the plugin, GAiA can use them to find information, answer questions in a specific product context, open relevant content, create reports, or help with supported actions. > [!IMPORTANT] > The plugins available to you depend on the product you are using and the features enabled for your account. You can select plugins from the list available to you. If an action changes data or has another important effect, you may be asked to approve it before it runs. The plugins available to you depend on the Visma product you are using, your access, and the features enabled for your organization. A plugin may be available in one product but not another. Use the pages below to learn what each plugin can help you with and when it is useful. ## Available plugins Each plugin has its own page with more information about what it can do. The available plugins depend on the product, your access, and the features enabled for your account. - [Admin](admin/) - [Approval](approval/) - [Business NXT GraphQL](business-nxt-graphql/) - [Canvas](canvas/) - [Inyett](inyett/) - [Manager](manager/) - [Manager Mobile Search](manager-mobile-search/) - [OneStop Reporting](onestop-reporting/) - [OneStop Reporting Data Explorer](onestop-reporting-data-explorer/) - [Partner Support](partner-support/) - [Payslip](payslip/) - [PDF Report](pdf-report/) - [Product Catalog](product-catalog/) - [React Canvas](react-canvas/) - [Search](search/) - [Support](support/) - [User Info](user-info/) - [Visma Status Page](visma-status-page/) /gaia-assistant/plugins/admin page 2026-08-03T15:31:57+03:00 # Admin plugin Use the Admin plugin to understand users, companies, roles, and service access in Admin. GAiA can help you: - Find customer companies and users - Look up a user’s service access and role assignments - Compare roles and permissions across users or companies - Present access information in a clear table The information you can see depends on your access in Admin. The plugin helps you inspect access and permissions; it does not grant additional access. /gaia-assistant/plugins/approval page 2026-08-03T15:31:57+03:00 # Approval plugin Use the Approval plugin to work with approval information and tasks in Visma.net Approval. Depending on your access and the company you select, GAiA can help you: - Find the companies you can access and the roles assigned to you - Find departments and their configured department managers - List pending approval and review tasks across your companies - Filter tasks by company, requester, supplier, task type, and received or due date - Open a task or completed approval process in Approval - View task details, document history, comments, attachments, and approval status - Add a comment to a task when the task and workflow allow it The plugin respects your existing Approval permissions. Administrative information, such as department managers, requires the relevant Approval administrator role. Actions that change data require your confirmation before they are performed. /gaia-assistant/plugins/business-nxt-graphql page 2026-08-03T15:31:57+03:00 # Business NXT GraphQL plugin The Business NXT GraphQL plugin connects GAiA to Business NXT data and features through the Business NXT GraphQL API. Depending on your access and the capabilities enabled for your company, GAiA can use the plugin to: - Find information about customers, suppliers, invoices, orders, products, inventory, balances, budgets, financial reports, vouchers, and company settings - Check whether the relevant data is available to you - Create or update supported Business NXT records through staged changes You can ask about areas such as: - Customers, suppliers, contacts, and delivery addresses - Products, prices, discounts, and inventory - Sales and purchase orders - Invoices, vouchers, payments, and accounting information - Budgets, balances, and financial reports - Company settings and other Business NXT reference data For example, you can ask GAiA to find a customer, compare figures for two periods, check an invoice, or prepare a supported change to a record. GAiA checks the available data and your existing Business NXT permissions before working with the information. ## Changes and approval When an operation changes data, GAiA prepares the changes for your review instead of saving them immediately. Therefore after GAiA makes a change you can review the changes in the layouts before saving. GAiA can also save for you, if you approve it. Review the proposed changes carefully before approving them. The plugin respects your existing Business NXT permissions and access to the selected company. ## Enable the plugin You must explicitly enable the GraphQL plugin and the related AI features in Business NXT before GAiA can use these capabilities. For more information, see the [Business NXT release note about support for AI features](https://8e8912c3.swno-docs.pages.dev/businessnxt/release-notes/2026-06-22-support-of-ai-features-in-business-nxt/). /gaia-assistant/plugins/canvas page 2026-08-03T15:31:57+03:00 # Canvas plugin Canvas is the visual workspace that can appear next to your conversation with GAiA. It gives GAiA a place to show information in a dashboard, report, table, or app-like view instead of only as chat text. [React Canvas](/gaia-assistant/plugins/react-canvas/) is used to create interactive content in the Canvas workspace, such as dashboards, charts, forms, and small apps. React Canvas requires Canvas to be enabled. GAiA can use a canvas to: - Create dashboards and app-style views - Present tables, summaries, and report content - Update an existing canvas as your request changes - Show data sources and other report-related content where supported Canvas is useful when information is easier to explore visually than in a chat response. Availability depends on the product and the features enabled for you. /gaia-assistant/plugins/inyett page 2026-08-03T15:31:57+03:00 # Inyett plugin Use the Inyett plugin to look up basic company information from Norwegian and Swedish company registers. You can search for a company by name or organization number and find details such as: - Company name and address - Organization number - Country and legal form - Registration date - Current company status The plugin provides registry information only. It does not provide credit ratings, debt information, or a financial risk assessment. /gaia-assistant/plugins/manager page 2026-08-03T15:31:57+03:00 # Manager plugin Use the Manager plugin to find pending approval tasks in Manager App. For each task, GAiA can help you see useful details such as: - Supplier and company - Amount and currency - Due date - Task type and requester - A link to the related item in Manager App This is useful when you want a quick overview of work waiting for your approval. You can then open the relevant item in Manager App to review it in detail. /gaia-assistant/plugins/manager-mobile-search page 2026-08-03T15:31:57+03:00 # Manager Mobile Search plugin Use the Manager Mobile Search plugin for help with Manager App and its mobile workflows. It can help answer questions about services such as Approval, Autopay, HRM, Employees, Dialogue, and OneStop Reporting in Manager App. It can also answer selected questions about Norwegian employment law. The plugin is designed for short, mobile-friendly answers. It focuses on explaining what to do in Manager App rather than sending you to a desktop workflow. /gaia-assistant/plugins/onestop-reporting page 2026-08-03T15:31:57+03:00 # OneStop Reporting plugin Use the OneStop Reporting plugin to work with reports and live data in OneStop Reporting. GAiA can help you: - Understand reporting concepts and available data - Find the dimensions and fields needed for a report - Filter, group, sort, and summarise data - Build and run Explore queries - Compare figures and investigate report results - Open a relevant voucher from a result when the link is available For a live data request, GAiA first checks the reporting setup and available fields for your current company. The exact data and actions depend on your integration and access. /gaia-assistant/plugins/onestop-reporting-data-explorer page 2026-08-03T15:31:57+03:00 # OneStop Reporting Data Explorer plugin Use the OneStop Reporting Data Explorer plugin to build, modify, and run Data Explorer views. GAiA can help you: - Discover the reporting setup, dimensions, attributes, and available fields - Identify the chart-of-accounts groups relevant to a question - Build a Data Explorer query with columns, filters, grouping, sorting, and limits - Adjust an existing view by adding or changing fields, filters, and sorting - Run the query and explain the returned results The plugin is focused on creating and running Data Explorer views. Available data depends on your OneStop Reporting integration, company, and permissions. /gaia-assistant/plugins/partner-support page 2026-08-03T15:31:57+03:00 # Partner Support plugin Use the Partner Support plugin to find the contact information for your assigned Visma partner. It is useful when you need to know who to contact for support with your product or service. The information depends on the partner connected to your account. If your organization is not supported through a partner, this plugin may not have contact information to show. /gaia-assistant/plugins/pdf-report page 2026-08-03T15:31:57+03:00 # PDF Report plugin Use the PDF Report plugin to create a professional, downloadable report. GAiA can help you create documents such as: - Executive summaries - Status and performance reports - Reports with tables and charts - Structured documents for printing, sharing, or archiving The result is designed as a static document that can be exported to PDF. Use [React Canvas](/gaia-assistant/plugins/react-canvas/) instead when you need an interactive dashboard or app-like view. /gaia-assistant/plugins/product-catalog page 2026-08-03T15:31:57+03:00 # Product Catalog plugin Use the Product Catalog plugin when you are unsure which Visma product a question belongs to. GAiA can use it to: - Identify Visma products by name and product category - Connect your question with the relevant product context - Guide you towards the right product information The plugin helps GAiA choose the right context for an answer. It does not replace the product documentation or provide access to product features by itself. /gaia-assistant/plugins/react-canvas page 2026-08-03T15:31:57+03:00 # React Canvas plugin React Canvas is used to build interactive content inside the [Canvas workspace](/gaia-assistant/plugins/canvas/). Canvas must be enabled for React Canvas content to be created and displayed. Canvas provides the workspace next to the chat. React Canvas creates interactive dashboards and app-like content in that workspace. GAiA can help you build: - Dashboards with charts and summaries - App-like views and simple workflows - Forms, calculators, and data visualisations - Interactive tables and views that you can explore Use React Canvas when you want to explore information or a concept visually. Use [PDF Report](/gaia-assistant/plugins/pdf-report/) when the result should be a document for printing or sharing. /gaia-assistant/plugins/search page 2026-08-03T15:31:57+03:00 # Search plugin Use the Search plugin to find relevant help content and product information. It is useful for questions about: - How a feature works - Product capabilities and availability - Setup and configuration - Troubleshooting and common errors - Step-by-step product workflows GAiA uses the available help content to ground its answer and can direct you to relevant documentation when a source is available. Search results depend on the product and knowledge sources enabled for your session. What content is available for GAiA to search through depends on where you use GAiA, so results may differ depending on where you ask GAiA. /gaia-assistant/plugins/payslip page 2026-08-03T15:31:57+03:00 # Payslip plugin Use the Payslip plugin to retrieve payslip and annual-report information for the signed-in user. GAiA can help you: - Show the latest payslip - Find payslips for a date range - Find annual reports for a year - Calculate holiday pay using the selected rate and available payroll data - Calculate totals from multiple payslips when an annual report or year-to-date value is unavailable The plugin only returns information available to the signed-in user. It does not create or change payroll records. Holiday-pay calculations use Norwegian rules; the result may not be correct for users employed outside Norway. /gaia-assistant/plugins/support page 2026-08-03T15:31:57+03:00 # Support plugin Use the Support plugin when you need help from a human support agent. GAiA can first check whether the relevant support team is available. If support is available, you can request a handoff from the conversation. This is useful when your question needs investigation, account-specific help, or a decision that GAiA cannot provide. If no support team is available, GAiA can explain that and suggest the next available support route when one is known. /gaia-assistant/plugins/user-info page 2026-08-03T15:31:57+03:00 # User Info plugin The User Info plugin gives GAiA relevant context about you so it can tailor its answers. Depending on the product and your session, this can include your identity, language, company, customer, or partner context. This helps GAiA use the correct language and understand which organization or product context applies. The plugin only provides information that is available to the current session. It does not give GAiA additional permissions or allow it to bypass the access controls of the product you are using. /gaia-assistant/plugins/visma-status-page page 2026-08-03T15:31:57+03:00 # Visma Status Page plugin Use the Visma Status Page plugin to check whether Visma services are operating normally. GAiA can help you: - Get an overview of current service status - Check the status of a specific service - Review active incidents - Look at recent incident history and maintenance information This is useful when you suspect a service interruption or want to check whether an issue is already known. It does not diagnose problems inside your own company or account.