Write off amounts during a bank transaction processing

Preparation

Select the check box for write off in the customer settings: Enable write-offs for customer.
Import bank transactions.

Write-offs during bank transactions are only possible for underpaid sales invoices.

Go to the Process bank transactions (CA306000) window.
In the Cash account field, select the account.
In the table, select the Ready for process check box for the underpaid invoice you want to write off.
Go to the Create payment tab.
Select the Create check box. Additional fields are added.
In the Balance write-off column, enter the write off amount.
In the Write-off reason code column, select the reason code for write-offs.
Note
If no reason code is available: Create reason codes for write-offs.
Click Process matched lines.