Use a template to create a new customer class

  1. Go to the Document templates (SM209020) window.
  2. Click icon-select to select the customer class template you want to use.
  3. Click Save to clipboard.
  4. Go to the Customer classes (AR201000) window.
  5. Click icon-clipboard-with-arrow and from the drop-down list select Paste from [name of template].
Note

You may have to click icon-add to empty the fields before you can paste the template into the fields.

  1. Enter the next free Class ID. The fields marked with \* are mandatory.
Note

If you are unsure of the next free number, click icon-select to open the Select - Class ID window.

  1. In the Description field, enter the name of your customer class.
  2. Change the settings to fit your new customer class.
  3. Click icon-save.

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Last modified February 19, 2026