Customer ledger windows

Section Content

Customer ledger windows - overview

On the menu of Visma Net, the windows are grouped into workspace items on the left hand side of the screen.

Apply payments automatically (AR506000)

You use this window to initiate automatic payment application for the all open documents of the customers that belong to the statement cycle that you select in this window.

Availability calculation rules (IN201500)

In this window, you can define the rules for calculating the availability of stock items that belong to a particular item class.

Calculate commissions (AR505500)

In this window, you can collect information about commissions payable to salespersons for the earliest open commission period.

Calculate overdue charges (AR507000)

You can use this window to find documents that are subject to overdue charges, calculate the exact amounts of overdue charges, and create appropriate documents for the charges.

Cash sales (AR304000)

You can use this window to record cash sales; those for which the services rendered are paid immediately.

Change customer details (AR50107S)

Close commission period (AR506500)

In this window, you can view information about commissions earned by salespersons during the selected commission period.

Close financial periods (AR509000)

You can use this window to close active financial periods in the Customer ledger workspace, which is a prerequisite to closing a period in the General ledger workspace.

Commission details (AR403000)

You can use this window for quick inquiries about commissions payable to salespersons on sales to specific customers.

Contract items (CT201000)

You can use this window to create and maintain contract items.

Contract templates (CT202000)

You can use this window to create and maintain contract templates.

Contract usage (CT303000)

By using this window, you can view invoiced and not yet invoiced usage of existing contracts.

Payment terms (CS206500)

You can use this window to define multiple types of payment terms that are commonly used by suppliers in their relations with your company and by your company in its relations with customers.

Customer classes (AR201000)

In this window, you can create customer classes, which are groups of customers with similar properties.

Customer contracts (CT301000)

By using this window, you can create and maintain contracts for customer service.

Customer details (AR402000)

You use this window to track outstanding balances for each customer.

Customer ledger preferences (AR101000)

You use this window to configure the Customer ledger workspace.

Customer list (AR40101S)

Customer locations (CR303010)

In this window, which is available only if the Business account locations functionality is enabled in the Enable/disable functionalities (CS100000) window, you can define the locations of businesses.

Customer payment methods (AR303010)

You can use this window to specify details for the payment methods used by particular customers.

Customer payments (AR302000)

You can use this window to enter incoming payments and apply them against the customer’s open items, as well as to create customer refunds.

Customer price classes (AR208000)

In this window, you can add, edit, view, and delete customer price classes, which are classes that group customers by the price level offered to them.

Customer statement history (AR404600)

You can use this window to view the statement history for a particular customer and drill down to the details of each statement.

Customer summary (AR401000)

You can use this window to view outstanding customer balances by the criteria you select, such as the customer class, the financial period, and the account-subaccount pair used for the customers of the class.

Customer VAT zone deviation (AR40102S)

Customers (AR303000)

With this window, you can create customer accounts and view the details of existing accounts.

Discount codes (AR209000)

You can use this window to add, edit, view, and delete the discount codes defined in your company.

Discounts (AR209500)

You use this window to define the series for discount codes.

Dunning letter history by customer (AR408000)

By using this window, you can view the history of produced dunning letters for the selected customer account.

Dunning letter history by document (AR408500)

By using this window, you can view the history of produced dunning letters for documents of the selected customer account.

Dunning letters (AR306000)

If you have selected the dunning process by document, by using this window, you can adjust the list of documents included in a letter with the Draft status—that is, you can remove a document from the current letter or exclude it from the dunning process.

Expiring customer contracts (CT401000)

In this window, you can view contracts that will expire soon, as well as auto-renewable contracts, which have the Renew automatically check box selected.

GDPR - personal data (GA000081)

The General Data Protection Regulation (GDPR) is a legal framework that sets guidelines for the collection and processing of personal information from individuals who live in the European Union (EU).

Generate recurring transactions (AR504000)

You use this window to run a schedule or multiple schedules that automatically generate the customer ledger documents based on the template document or documents.

Generate VAT on cash discount (AR504500)

In this window, you can view the list of documents that were paid in full within the cash discount period and to which a VAT calculated based on cash discounts has been applied (that is, a VAT with the Reduce taxable amount on early payment option selected in the Cash discount field in the VAT (TX205000) window).

Import incoming payments (AR305500)

Incoming payments history (AR407000)

Invoice history by item (AR40105S)

You use this inquiry to list all invoices from the Customer ledger that are released.

Manage credit holds (AR523000)

By using this window, you can place customers that have overdue invoices and have received the final dunning letters on credit hold; you can also release them from credit hold after they have paid.

Manual payments (AR30200S)

In this window, you can create incoming payments for open documents in the customer ledger, for example, for invoices, debit notes, and overdue charges.

Overdue charges (AR204500)

In this window, you can define overdue charges to be used for late payments in the collection process.

Packaging types (CS207600)

You use this window to create and maintain the list of packages used by your company for shipping goods by using different carriers.

Prepare dunning letters (AR521000)

In this window, you can generate dunning letters (letters of payment collection) for customers that have unpaid and overdue invoices.

Prepare statements (AR503000)

In this window, you can prepare statements for selected statement cycles or for all cycles.

Send invoices (AR508000)

From this window, you can print the customer ledger documents for those customers who prefer to receive printed copies of the documents (the Print invoices check box is selected for the customer account).

Process customer refunds (AR50300S)

Reprint invoices (AR50801S)

Print/release dunning letters (AR522000)

You can use this window to release, email and print the dunning letters that were created in the Prepare dunning letters (AR521000) window.

Print statements (AR503500)

You use this window to print or email statements for the selected statement cycle in accordance with customer settings.

Process incoming payments (AR305000)

Recurring transactions (AR203500)

You use this window to create and maintain schedules for the customer ledger documents that repeat regularly.

Release customer documents (AR501000)

This window can be used to release all ready-to-be-released ( Balanced ) documents or only selected ones.

Renew contracts (CT502000)

You can use this window to view the automatically renewable contracts that will expire soon, as well as to renew contracts.

Report texts (AR20200S)

You can use this window to write texts for dunning letters and reminders.

Run contract invoicing (CT501000)

You can use this window to perform invoicing for contracts.

Sales invoices (AR301000)

You can use this window to create, view, and modify customer ledger invoices, notes, and other documents.

Sales prices (AR202000)

You can use this window to review and edit all prices for items matching the selected criteria.

Sales price worksheets (AR202010)

You can use this window to create sales price worksheets.

Salespersons (AR205000)

You can use this window to create new salesperson accounts and to modify existing accounts.

Sales profitability analysis (AR409000)

By using this window, you can view and export all the details you may need to analyse sales profitability.

Statement cycles (AR202800)

You can use this window to create statement cycles, which make it possible to track customers’ outstanding balances and send electronic or printed statements to the customers.

Statement history details (AR404300)

You can use this window to view the statement history for each statement cycle.

Statement history summary (AR404000)

In this window, you can view the history of statements for each statement cycle during the specified period of time.

Task (CR306020)

By using this window, you can create a new task or view the details of an existing task.

Update contract prices (CT503000)

You can use this window to update prices for contracts.

Update discounts (AR502500)

You use this window to make pending discount series effective ones.

Validate customer balances (AR509900)

In this window, you can validate customer balances, starting with the selected financial period.

Write-off balances and credits (AR505000)

You use this window to write off balances or credits.

Last modified February 19, 2026