Calculate overdue charges (AR507000)
You can use this window to find documents that are subject to overdue charges, calculate the exact amounts of overdue charges, and create appropriate documents for the charges. The overdue documents can be selected by statement cycle, customer class, and customer.
As a result of processing, the system generates customer ledger documents of the Overdue charge type with the Balanced or On hold status depending on the value of the Hold documents on entry check box in the Customer ledger preferences (AR101000) window. You can further process generated documents by using the Sales invoices (AR301000) window.
The system calculates overdue charges for all customer accounts for which overdue charges are assigned, except for accounts with the Inactive or On hold status.
This window is available if the Overdue charges functionality is enabled in the Enable/disable functionalities (CS100000) window. Also make sure that the option Apply overdue charges is selected in the Customers (AR303000) window, the General information tab, the Financial settings section.
The window toolbar
| Element | Description |
|---|---|
| Calculate | Finds the overdue documents that meet the selection criteria and calculates the amounts of overdue charges for the documents in accordance with the overdue charge code settings in the Overdue charges (AR204500) window. |
| Process | Processes the overdue charges for the documents you have selected, creating new customer ledger documents of the Overdue charge type with the Balanced or On hold status depending on the value of the Hold documents on entry check box in the Customer ledger preferences (AR101000) window. |
| Process all | Processes the overdue charges for all the listed documents, creating new customer ledger documents of the Overdue charge type with the Balanced or On hold status depending on the value of the Hold documents on entry check box in the Customer ledger preferences (AR101000) window. |
| View last charge | Navigates to the Sales invoices (AR301000) window and displays the details of the unreleased overdue charge document that had been generated for the selected overdue document. |
The top part
You can use the elements in this area (described in the following table) to select the date and the financial period for the charges, and the criteria for the overdue documents to be displayed.
| Element | Description |
|---|---|
| Overdue charge date | The date when overdue charges are calculated and appropriate documents are created. |
| Period | The financial period to which the document’s transactions should be posted. |
| Statement cycle | The statement cycle for which you want to display data. Leave the field blank if you want to calculate charges for all cycles. If the Set default overdue charges by statement cycle check box is selected in the Customer ledger preferences (AR101000) window, you must specify the statement cycle. |
| Customer class | The customer class for which you want to display data. The field is available if the Set default overdue charges by statement cycle check box is cleared in the Customer ledger preferences (AR101000) window. |
| Customer | The customer account for which you want to display data. The field is available if the Set default overdue charges by statement cycle check box is cleared in the Customer ledger preferences (AR101000) window. |
The table
This table contains the list of overdue documents with relevant details for each document, including the amounts of overdue charges.
Overdue documents appear in the table only after you click Calculate in the window toolbar to find overdue documents and calculate overdue charges for them.
| Element | Description |
|---|---|
| Included | An unlabelled check box that you select to include the document for processing. |
| Type | The type of customer ledger document for which overdue charges were calculated: Invoice, Debit note, or Overdue charge. |
| Reference no. | The reference number of the document, which was assigned by a number series. By clicking the number, you can navigate to the Sales invoices (AR301000) window, where you can view document details. |
| Date | The date of the document. |
| Due date | The date when payment for the document is due, in accordance with the payment terms. |
| Customer | The customer for whom this document is intended, by its ID. |
| Customer name | The customer’s complete name as it appears in the system. |
| Currency | The currency of the original document. |
| Amount | The amount of the original document. |
| Open balance | The amount of the original document to which payments were not applied. |
| Last payment date | The date of the last applied payment. |
| Last charge date | The date of the last overdue charge document generated for this document. |
| Overdue days | The number of days this document is past due since its due date or, if overdue charges were previously calculated, since the last charge date. |
| Charge currency | The currency used for the overdue charges. |
| Charge amount | The amount of the charge. |
| Branch | The branch as retrieved from the Branch field on the Financial details tab in the Sales invoices (AR301000) window. This column is available only if the Multi-branch support functionality is enabled in the Enable/disable functionalities (CS100000) window. |
Related pages
Concepts
- About types of customer ledger documents
- Configure and apply overdue charges
- About overdue charges
- Process invoices - overview