Dunning letter history by customer (AR408000)

By using this window, you can view the history of produced dunning letters for the selected customer account.
This topic provides information about the elements in this window in Visma Net, such as fields, field values, buttons, and check boxes.

By using this window, you can view the history of produced dunning letters for the selected customer account. For more information on producing dunning letters, see: About managing dunning letters.

This window is available only if the Dunning letter management functionality is enabled in the Enable/disable functionalities (CS100000) window.

The top part

In the top part, select a customer and date range to view the history of dunning letters for this customer.

ElementDescription
CustomerThe customer account, by its ID.
Start dateThe start date in the date range for which you want to display the history of dunning letters.
End dateThe end date in the date range for which to display the history of dunning letters.

The table

This table contains the list of dunning letters that were generated for the customer during the date range specified in the top part.

ButtonDescription
View dunning letterOpens the Dunning letters (AR306000) window, where you can view the list of documents included in the letter.
ColumnDescription
BranchThe branch for which you want to display data. Only displayed if you are using multiple branches.
CustomerThe customer account associated with the dunning letter, by its ID.
Customer nameThe customer name.
Dunning letter levelThe level of the dunning letter.
Status

The status of the dunning letter, which can be one of the following:

Draft
This status indicates that the dunning letter has been prepared and can be released. You can edit the list of customer documents included in the letter.
Released
This status indicates that the dunning letter is released and can be printed or voided. If a dunning fee amount was specified for the level of this letter on the Dunning settings tab of the Customer ledger preferences (AR101000) window, the invoice for the dunning fee is created and released as well.
Voided
This status indicates that the dunning letter is voided and that the customer documents listed in this letter are available for preparing a new letter with the Draft status.
Overdue balanceThe total overdue amount owed by the customer.
Dunning letter dateThe creation date of the dunning letter.
Number of documentsThe number of documents listed in the letter.

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Last modified February 19, 2026