--- title: "About customer payment methods" description: "In Visma Net, you can use payment methods configured for use in Customer ledger with any customer account." lang: en languages: en: https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-payments/about-customer-payment-methods/index.md lastmod: 2026-02-19 --- > Documentation index: https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-payments/llms.txt # About customer payment methods Last modified February 19, 2026 > In Visma Net, you can use payment methods configured for use in Customer ledger with any customer account. In Visma Net, you can use payment methods configured for use in Customer ledger with any customer account. You can configure multiple payment methods that are available for all customers by default. You can use a payment method that is available by default as a template to create a **customer payment method**, which is an instance of a payment method that has been tailored for use with a specific customer account. In this topic, you will read about how to create a payment method that is available by default, how to set up a customer payment method, and how to set up a particular payment method to be used by default with a customer account. ## Payment methods for customers A payment method is available by default if it has been configured as follows in the [Payment methods (CA204000)](https://docs.vismasoftware.no/visma-net-erp/help/cash-management/cash-management-windows/payment-methods-ca204000/index.md) window: + The payment method is active or the **Active** check box is selected. + The payment method is based on the **Cash** means of payment. + The payment method is marked for use in Customer ledger or the **Use in customers** check box is selected. + The payment method does not require an account number or the **Require account number** check box is cleared on the **Settings for customer ledger** tab. When you create a new customer account, the system automatically adds these default payment methods to the account. This is done because these payment methods can be used without any customer-specific details being specified. That is, for these payment methods, you generally do not need to use the [Customer payment methods (AR303010)](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-windows/customer-payment-methods-ar303010/index.md) window to specify a customer-specific instance of the payment method. You can start recording customer documents by using the available payment methods. ## Customer payment method setup You set up customer payment methods by using the [Customer payment methods (AR303010)](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-windows/customer-payment-methods-ar303010/index.md) window. You may need to create a customer payment method in the following cases: + If you want to modify the settings of available by default payment method. For example, you might decide to record a cash payment from a particular customer on another cash account. You can see all payment methods used by a customer on the **Payment methods** tab of the [Customers (AR303000)](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-windows/customers-ar303000/index.md) window. This tab displays both payment methods that are available by default (for those payment methods, the **Override** check box is cleared) and customer payment methods (for those methods, the **Override** check box is selected). All active payment methods (those listed on this tab) can be used for payments by this customer. Inactive methods do not appear on the list of the customer's payment methods. Also, on the **Payment methods** tab, you can create a new customer payment method by clicking **Add payment method**, and view or edit the details of an existing customer payment method by selecting the method and clicking **View payment method**. ## Default customer payment method You can specify the default payment method for the particular customer by selecting the **Is default** check box for the selected payment method on the **Payment methods** tab in the [Customers (AR303000)](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-windows/customers-ar303000/index.md) window. You can specify a default payment method for a customer class. Then when you create a new customer account and associate it with this customer class, the system does one of the following: + If the payment method is generic (it is already present in the customer account), the system marks it as the default one. + If this payment method requires any specific information, you have to provide this information to be able to save the new customer account. After the new customer account is successfully added, the payment method is listed on the **Payment methods** tab in the [Customers (AR303000)](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-windows/customers-ar303000/index.md) window for this customer and marked as the default method. When you enter customer payments in the Customer ledger workspace, you should first select the customer. Once you do, certain elements on the window are filled in with the settings associated with the selected customer account and its default location and default payment method. The default payment method provides the identifier of the cash account. If you select a payment method other than the default one, the identifier of the cash account will change to the one associated with the selected payment method. The default payment method and the cash account associated with it can be overridden on customer payments. ## On-the-fly creation of a customer payment method If the Inventory module is enabled in your system, you can create a new customer payment method on the fly as you enter a sales order for the customer. On-the-fly creation mostly is used for customer payment methods that represents the credit or debit card. ## Customer payment method deletion You can delete customer payment methods that are no longer needed by using the **Delete** button in the toolbar of the [Customer payment methods (AR303010)](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-windows/customer-payment-methods-ar303010/index.md) window. > [!NOTE] > A customer payment method that is associated with a processing centre can be deleted if all the authorised transactions made with this payment method are captured

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