About release of payments and prepayments

This topic contains information that applies to releasing documents of the Payment and Prepayment type.

Introduction

In this topic

This topic describes:

  • The windows you may use to release a payment or prepayment.
  • What happens in the system after release.
  • The details of the general ledger batch generated after release.

When and where to release a payment and prepayment

The following table displays when and where (pre)payments can be released.

When a payment or prepayment has the statusThen it can be released inFor instructions on how to release, see
BalancedCustomer payments (AR302000)Release a payment document
Release customer documents (AR501000)Release customer documents

System processes after releasing payments and prepayments

The following tables give an overview of what happens in the system after the release of a (pre)payment.

Payments

Payment
System changewithout applicationspartially appliedfully appliedvoided
Status changes toOpenOpenClosed#### Closed Note: the status of the payment changes to Voided.
Paid documents’ balances arenot applicabledecreased Note: if paid document’s balance becomes 0, its status changes to Closed.decreased Note: if paid document’s balance becomes 0, its status changes to Closed.increased Note: if paid document’s status was Closed, the status changes to Open.
Customer’s balance isdecreased with payment amount+ decreased with paid amount + decreased with available payment balancedecreased with paid amountincreased with voided amount
Application records are releasednot applicableyesyesyes, any reversed application records are released
General ledger batch is createdyesyesyesyes

Prepayments

Prepayment
System changewithout applicationspartially appliedfully applied
Status changes toOpenOpenClosed
Paid documents’ balances arenot applicabledecreased Note: if paid document’s balance becomes 0, its status changes to Closed.decreased Note: if paid document’s balance becomes 0, its status changes to Closed.
Customer’s balance isnot applicabledecreased with paid amountdecreased with paid amount
Customer’s prepayment balance isincreased with prepayment amountincreased with available prepayment amountnot applicable
Application records are releasednot applicableyesyes
General ledger batch is createdyesyesyes

General ledger batch after release of payment and prepayment

The following sections give information about the general ledger batch created after the release of a (pre)payment.

Involved accounts

When a payment or prepayment is released, the system generates a general ledger batch to update the involved asset accounts with the (pre)payment transactions. Usually, this involves the following accounts retrieved from other fields in the system:

Account typeSpecified in the Customer payments (AR302000) window’s field forCorresponding field in Customers (AR303000) window, General ledger accounts tab, per document type
Assetthe Customer ledger account on the Financial details tab.Payment: #### Customer ledger account
Prepayment: 1. Prepayment account (if set) 1. Customer ledger account
Cashthe Cash account in the top part.not applicable

Recorded transactions

The transactions recorded in the general ledger batch differ depending on the below described specifications.

Payments and prepayments with no designated prepayment account

After the release of a payment or a prepayment with no designated prepayment account, regardless of whether the payment or prepayment is without applications, partially or fully applied, the following transactions will be recorded:

AccountDebitCredit
Cash account(Pre)payment amount0.0
Customer ledger account0.0(Pre)payment amount

Prepayments with designated prepayment account

For a prepayment with a designated prepayment account that differs from the customer ledger account used to record payments to, the recorded transactions differ depending on whether the prepayment is without applications, partially applied or fully applied.

Prepayment without applications

After the release of a prepayment without applications, the following transactions will be recorded:

AccountDebitCredit
Cash accountPrepayment amount0.0
Customer ledger account for prepayments0.0Prepayment amount
Partially applied prepayment

After the release of a partially fully applied prepayment, with a designated customer ledger account that differs from the customer ledger account used to record outstanding documents to, the following transactions will be recorded:

AccountDebitCredit
Cash accountPrepayment amount0.0
Customer ledger account for prepayments0.0Paid amount (prepayment amount - applied amount)
Customer ledger account for invoices0.0Applied amount
Fully applied prepayment

After the release of a partially fully applied prepayment, with a designated customer ledger account that differs from the customer ledger account used to record outstanding documents to, the following transactions will be recorded:

AccountDebitCredit
Cash accountPrepayment amount0.0
Customer ledger account for invoices0.0Prepayment amount

Batch details and additional transactions

The following sections explain where to view the batch details and where to find more information on additional transactions.

View batch details

You can view the batch details by clicking the link in the Batch no. field on the Financial details tab of the Customer payments (AR302000) window.

Bank charge and application record transactions

The following additional transactions may be generated and included in the batch:

Transaction typeFor details, see
Bank chargeFinance charge transactions
Application recordAbout release of application records

Related pages

Concepts

Tasks

Windows

Last modified February 19, 2026