--- title: "Customer payments" description: "Click the links below to learn more about a topic you are interested in. Use the breadcrumb links in the upper left corner to see your location, navigate backwards or go to the starting point." lang: en languages: en: https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-payments/index.md lastmod: 2026-02-19 --- > Documentation index: https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-payments/llms.txt # Customer payments Last modified February 19, 2026 > Click the links below to learn more about a topic you are interested in. Use the breadcrumb links in the upper left corner to see your location, navigate backwards or go to the starting point. Click the links below to learn more about a topic you are interested in. Use the breadcrumb links in the upper left corner to see your location, navigate backwards or go to the starting point. --- [View this page](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-payments/) ## In this section - [About payment processing flow](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-payments/about-payment-processing-flow/index.md): In the Customer payments (AR302000) window, you can create the following types of customer ledger documents: Payment, Prepayment, and Customer refund. - [About release of payments and prepayments](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-payments/about-release-of-payments-and-prepayments/index.md): This topic contains information that applies to releasing documents of the Payment and Prepayment type. - [About manual payment application](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-payments/about-manual-payment-application/index.md): After you have received a payment document from a customer and recorded it in the system, you then need to apply this payment document to the customer’s… - [About refund processing](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-payments/about-refund-processing/index.md): In Visma Net, payment documents that can be released manually have the following document types on the Customer payments (AR302000) window: Payment, Prepayment,… - [About customer payment methods](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-payments/about-customer-payment-methods/index.md): In Visma Net, you can use payment methods configured for use in Customer ledger with any customer account. - [Add customer payment methods](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-payments/add-customer-payment-methods/index.md): Go to the Customer payment methods (AR303010) window. In the Customer field click to select a customer. In the Payment method field, click to select the… - [Enter a payment document](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-payments/enter-a-payment-document/index.md): To enter a document that corresponds to a payment received from a customer, you use the Payments (AR302000) window. - [Create a payment for a sales invoice](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-payments/create-a-payment-for-a-sales-invoice/index.md): Follow the steps below to create a payment for a sales invoice. - [View invoices paid with a specific payment document](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-payments/view-invoices-paid-with-a-specific-payment-document/index.md): To check which invoices, debit notes, and overdue charges a customer payment or prepayment is applied to, you open the payment document in the Customer payments… - [Release a payment document](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-payments/release-a-payment-document/index.md): Follow the steps below to release a particular payment document in the Customer payments (AR302000) window. - [Match customer documents in Customer ledger](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-payments/match-customer-documents-in-customer-ledger/index.md): You can match invoices and credit notes to close the documents. - [Match a credit note with an invoice](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-payments/match-a-credit-note-with-an-invoice/index.md): Note Once the invoice and the credit note have been matched and released, the status changes to Closed and the system displays