Configure a retainer contract

1. By using the Non-stock items (IN202000) window, configure a non-stock item. In the Sales account field on the General ledger accounts tab, we recommend that you specify a designated liability account to post related transactions instead of an income one.
2. In the Contract items (CT201000) window, create a deposit contract item. For details, see: Create a deposit contract item.
3. Also in the Contract items (CT201000) window, create a service contract item that is provided recurrently and assign the deposit contract item to it.
4. By using the Contract templates (CT202000) window, create a contract template at your discretion. You do not add the deposit contract item to a contract template directly; you instead add the service contract item to the contract template, and the deposit contract item assigned to it is added automatically. For details, see: Configure a contract template.
5. Initiate the contract in the way that suits your needs. The invoice that includes the prepayment sum is issued and you can proceed with contract fulfilment. For details, see: About contract setup and activation.
6. Enter contract usage. For details, see: About contract usage recording.
7. Invoice the contract according to its schedule. For details, see: About contract invoicing.

Related pages

Concepts

• Manage contracts - overview
• About retainer contracts
• Contract examples - overview

Tasks

• Set up per-activity invoicing
• Set up per-case invoicing
• Set up invoicing by the number of cases
• Configure a contract item
• Create a deposit contract item

Windows

• Contract items (CT201000)
• Non-stock items (IN202000)
• Contract usage (CT303000)