Usage-based contracts
Section Content
About usage-based contracts
You may offer services at a price that depends on the usage of the service, such as support hours, disk space, or support cases.
Set up per-case invoicing
To invoice a customer recurrently and on a per-case basis for time and overtime, perform the following steps:
Set up per-activity invoicing
To invoice a customer recurrently and on a per-activity basis for time and overtime, perform the following steps:
Set up invoicing by the number of cases
To invoice a customer recurrently for a number of cases, perform the following steps: