Set up invoicing by the number of cases

To invoice a customer recurrently for a number of cases, perform the following steps:
  1. By using the Non-stock items (IN202000) window, create a non-stock item. Specify the item’s unit of measure and price, and fill in other details at your discretion. For details, see: About non-stock item support.

  2. In the Contract items (CT201000) window, create a contract item. In the Recurring item field, specify the non-stock item created in Step 1 as the one provisioned recurrently. Also, specify the recurring and extra usage price of this item. Fill in other required parameters (and any optional ones) at your discretion. For details, see: Configure a contract item.

  3. By using the Contract templates (CT202000) window, create an active contract template with scheduled invoicing. Add the contract item created in Step 2 to the contract template, and in the Case count item field, specify the non-stock item you created in Step 1. For details, see: Configure a contract template.

  4. Initiate the contract in the way that suits your needs; now you can proceed with the contract fulfilment. For more information, see: About contract setup and activation.

  5. As needed, enter contract usage in the following way:

  6. Invoice the contract according to its schedule. For more information, see: About contract invoicing.

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Last modified February 19, 2026