---
title: "Enable write-offs for customer"
description: "Note If you do not enter a limit, Visma Net is not able to perform write-offs."
lang: en
languages:
  en: https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/manage-customers/enable-write-offs-for-customer/index.md
lastmod: 2026-02-23
---

> Documentation index: https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/manage-customers/llms.txt


# Enable write-offs for customer

Last modified February 23, 2026

> Note If you do not enter a limit, Visma Net is not able to perform write-offs.


## Before you start

To make it easier to create customers, you can [Create a customer class](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-classes/create-a-customer-class/index.md) and set one as default. Customer classes have a number of default settings, so many fields will automatically be filled in.

However, you can still edit some of the automatically filled-in fields in order to set individual preferences.

1. Go to the [Customers (AR303000)](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-windows/customers-ar303000/index.md) window.
1. Go to the **General information** tab.
1. Under **Financial settings**, select the **Enable write-offs** check box.
1. Fill in the **Write-off limit** field.
1. Click ![icon-save](https://docs.vismasoftware.no/media/visma-net-erp/icon-save.png).

> [!NOTE]
> If you do not enter a limit, Visma Net is not able to perform write-offs.

<h2>Related pages</h2><h3>Concepts</h3>
<ul><li><a href="/visma-net-erp/help/customer-ledger/manage-customers/about-customer-account-setup/index.md">About customer account setup</a></li><li><a href="/visma-net-erp/help/customer-ledger/manage-customers/preliminary-configuration/about-preliminary-configuration/index.md">About preliminary configuration</a></li>
</ul><h3>Tasks</h3>
<ul><li><a href="/visma-net-erp/help/customer-ledger/manage-customers/make-customer-specific-changes/index.md">Make customer-specific changes</a></li><li><a href="/visma-net-erp/help/customer-ledger/manage-customers/delete-customer/index.md">Delete customer</a></li><li><a href="/visma-net-erp/help/customer-ledger/manage-customers/create-a-customer/index.md">Create a customer</a></li><li><a href="/visma-net-erp/help/customer-ledger/manage-customers/set-customer-print-and-email-preferences/index.md">Set customer print and email preferences</a></li><li><a href="/visma-net-erp/help/customer-ledger/manage-customers/prepare-to-use-electronic-invoices-for-customers/index.md">Prepare to use electronic invoices for customers</a></li><li><a href="/visma-net-erp/help/customer-ledger/manage-customers/set-up-e-mail-invoices-for-one-customer/index.md">Set up e-mail invoices for one customer</a></li><li><a href="/visma-net-erp/help/customer-ledger/manage-customers/configure-mailing-settings-for-dunning-letters-for-a-customer/index.md">Configure mailing settings for dunning letters for a customer</a></li><li><a href="/visma-net-erp/help/customer-ledger/manage-customers/set-up-invoice-mailing-for-a-customer/index.md">Set up invoice mailing for a customer</a></li><li><a href="/visma-net-erp/help/customer-ledger/manage-customers/add-a-payment-method-and-a-bank-account-to-a-customer/index.md">Add a payment method and a bank account to a customer</a></li><li><a href="/visma-net-erp/help/customer-ledger/manage-customers/add-delivery-settings-for-a-customer/index.md">Add delivery settings for a customer</a></li><li><a href="/visma-net-erp/help/customer-ledger/manage-customers/add-general-information-for-a-customer/index.md">Add general information for a customer</a></li><li><a href="/visma-net-erp/help/customer-ledger/manage-customers/add-invoicing-settings-for-a-customer/index.md">Add invoicing settings for a customer</a></li>
</ul><h3>Windows</h3>
<ul><li><a href="/visma-net-erp/help/customer-ledger/customer-ledger-windows/customers-ar303000/index.md">Customers (AR303000)</a></li><li><a href="/visma-net-erp/help/customer-ledger/customer-ledger-windows/customer-ledger-preferences-ar101000/index.md">Customer ledger preferences (AR101000)</a></li>
</ul>


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[View this page](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/manage-customers/enable-write-offs-for-customer/)