Manage dunning letters
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Manage dunning letters - overview
Dunning letters are letters of payment collection used to inform your customers of past-due invoices, debit notes, and overdue charges.
About dunning process setup
Visma Net provides you with capabilities that ease the process of producing dunning letters.
About dunning process by customer
You select the By customer option in the Dunning process field on the Dunning settings tab of the Customer ledger preferences (AR101000) window to define that the system groups overdue documents by customer account when it prepares dunning letters.
About dunning process by document
You select the By document option in the Dunning process field on the Dunning settings tab of the Customer ledger preferences (AR101000) window to set that the system groups overdue documents by customer account and by document dunning level when it prepares dunning letters.
Set up the dunning process
Set up a dunning letter mailing
You use the default mailing with the DUNNINGLETTER identifier to send dunning letters via email.