Add a text for dunning letters and reminders

  1. Go to the Report texts (AR20200S) window.

  2. In the Report text code field, enter a code number or abbreviation, for example RE1. You can use both letters and numbers.

  3. In the Name field, enter the name of the text, for example First reminder.

  4. In the topmost text field, enter the desired text of your reminder or dunning letter.

    Note

    There is also a second text field, which you can use if you want to add a message to the customer.

  5. Click icon-save.

    Note

    If you have additional payment reminders or dunning letters, you must create a text for each of them, and name them with unique names. Repeat the procedure above to add another reminder text. Remember to use a unique code for each text.

You can also create a fixed text that can be printed on invoices.

What is next?

Make overdue and dunning settings in the Customer ledger preferences window

Related pages

Windows

Last modified February 19, 2026