---
title: "Add a text for dunning letters and reminders"
description: "Note There is also a second text field, which you can use if you want to add a message to the customer."
lang: en
languages:
  en: https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/manage-dunning-letters/add-a-text-for-dunning-letters-and-reminders/index.md
lastmod: 2026-02-23
---

> Documentation index: https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/manage-dunning-letters/llms.txt


# Add a text for dunning letters and reminders

Last modified February 23, 2026

> Note There is also a second text field, which you can use if you want to add a message to the customer.


1. Go to the [Report texts (AR20200S)](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-windows/report-texts-ar20200s/index.md) window.
1. In the **Report text code** field, enter a code number or abbreviation, for example **RE1**. You can use both letters and numbers.
1. In the **Name** field, enter the name of the text, for example **First reminder**.
1. In the topmost text field, enter the desired text of your reminder or dunning letter.

    > [!NOTE]
    > There is also a second text field, which you can use if you want to add a message to the customer.

1. Click ![icon-save](https://docs.vismasoftware.no/media/visma-net-erp/icon-save.png).

    > [!NOTE]
    > If you have additional payment reminders or dunning letters, you must create a text for each of them, and name them with unique names.
    > Repeat the procedure above to add another reminder text. Remember to use a unique code for each text.

You can also create a fixed text that can be printed on invoices.

## What is next?

[Make overdue and dunning settings in the Customer ledger preferences window](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-preferences/make-overdue-and-dunning-settings-in-the-customer-ledger-preferences/index.md)

<h2>Related pages</h2><h3>Windows</h3>
<ul><li><a href="/visma-net-erp/help/customer-ledger/customer-ledger-windows/report-texts-ar20200s/index.md">Report texts (AR20200S)</a></li>
</ul>


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[View this page](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/manage-dunning-letters/add-a-text-for-dunning-letters-and-reminders/)
