About the customer ledger document processing flow

Typically, a customer ledger document goes through the following states during its life cycle:

1. Recorded

Documents that have been entered but not released. Recorded documents do not affect the balances of customers and general ledger accounts. Recorded documents may be processed further or may be just deleted from the system.

2. Released

Documents that have been released but not closed. Released documents affect the balances of customers and general ledger accounts, and require further processing. Released documents cannot simply be deleted from the system. Their effect on balances may be reversed.

3. Closed

Documents that have been released and closed. Closed documents had affected balances of customers and general ledger accounts when they were closed. Closed documents do not require further processing and cannot be deleted from the system. Their effect on balances may be reversed.

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Last modified February 19, 2026