---
title: "Close customer invoices open due to rounding differences"
description: "If the customer has made a payment for an invoice with rounding differences, the customer’s balance will be open."
lang: en
languages:
  en: https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/process-invoices/close-customer-invoices-open-due-to-rounding-differences/index.md
lastmod: 2026-02-19
---

> Documentation index: https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/process-invoices/llms.txt


# Close customer invoices open due to rounding differences

Last modified February 19, 2026

> If the customer has made a payment for an invoice with rounding differences, the customer’s balance will be open.


You can do the depreciation in an easy way in Visma Net.

## Closing open customer invoices with rounding differences

1. Go to the [Customers (AR303000)](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-windows/customers-ar303000/index.md) window.
1. Select the check box **Enable write-offs** and enter a write-off limit (e.g. 0.99) for the customers you would like to make a depreciation. You can make this a default setting when you create new customers. You do this in the [Customer classes (AR201000)](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-windows/customer-classes-ar201000/index.md) window.
1. Go to the [Reason codes (CS211000)](https://docs.vismasoftware.no/visma-net-erp/help/inventory/inventory-windows/reason-codes-cs211000/index.md) window and create a new code for write-offs.
1. Go to the [Write-off balances and credits (AR505000)](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-windows/write-off-balances-and-credits-ar505000/index.md) window.
1. Select the invoices you would like to depreciate and click **Process** to update the vouchers.

    You have now got a voucher with correct roundings which will close the invoice.


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[View this page](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/process-invoices/close-customer-invoices-open-due-to-rounding-differences/)