Poll the invoice status
- You are here: In the Sales invoices (AR301000) window, with your invoice released and sent to AutoInvoice.
- Click Actions and select Poll invoice status. The system polls the status and when it is finished, you see the
icon. - Click the Invoice address tab.
- Under the AutoInvoice section:
- Find the AutoInvoice status field. You see the status of your invoice.
Available statuses are:
- Sent to AutoInvoice - awaiting processing.
- Pending - awaiting delivery.
- Sent - the invoice is sent.
- Error - to check why an error occurred, you have to go to AutoInvoice.
- In the Sending method field, you see the value Consumer if the invoice was sent as banking e-invoice, or the value Standard, if it was sent as a regular e-invoice. This field is populated as soon as you create the invoice and select the customer, so you can check the sending method before the actual sending to AutoInvoice.
- In the AutoInvoice sent by field, you see the service that was used to send the invoice.