Reverse an invoice /visma-net-erp/help/customer-ledger/process-invoices/reverse-an-invoice section 2026-02-19T17:09:06+01:00 # Reverse an invoice 1. Go to the [Sales invoices (AR301000)](/visma-net-erp/help/customer-ledger/customer-ledger-windows/sales-invoices-ar301000/) window. 1. In the **Reference no.** field, select the invoice with the status **Open**. > [!NOTE] > You must release the invoice and its status has to be **Open** or **Closed** for you to proceed. 1. Click **Actions** - **Reverse**. The invoice type now changes to **Credit note**. 1. Optional: Change the **quantity** and the **unit price**. 1. Click ![icon-save](/media/visma-net-erp/icon-save.png). 1. Click **Reports** - **Preview invoice/note** to preview the credit note. 1. Click **Release**. The status changes to **Open** and ![icon-confirmation](/media/visma-net-erp/icon-confirmation.png) becomes visible. 1. Click **Reports** - **Print invoice/note**, to print it. 1. Go to the [Customer payments (AR302000)](/visma-net-erp/help/customer-ledger/customer-ledger-windows/customer-payments-ar302000/) window to match the invoice and credit note and to close them. For step-by-step instructions of how to match a credit note to an invoice, see: [Apply a credit note to open documents](/visma-net-erp/help/customer-ledger/process-invoices/apply-a-credit-note-to-open-documents/). ## What is next? Once the invoice is released, you send it to the customer. How the invoice is sent depends on the customer's **Print and e-mail settings**, if the options **Send invoices by email** or **Send invoices to AutoInvoice** are selected. See: [Set up e-mail invoices for one customer](/visma-net-erp/help/customer-ledger/manage-customers/set-up-e-mail-invoices-for-one-customer/) and [Send one invoice to AutoInvoice](/visma-net-erp/help/customer-ledger/process-invoices/send-one-invoice-to-autoinvoice/). You can release and post a batch of invoices / credit notes from the [Release customer documents (AR501000)](/visma-net-erp/help/customer-ledger/customer-ledger-windows/release-customer-documents-ar501000/) window, and you can also send a batch from the **Print invoice** window. See: [Release customer documents](/visma-net-erp/help/customer-ledger/process-customer-ledger-documents/release-customer-documents/) and [Send several invoices or credit notes to AutoInvoice](/visma-net-erp/help/customer-ledger/manage-mailings/send-several-invoices-or-credit-notes-to-autoinvoice/).