Define email preferences

You can also define how many times the system attempts to resend the emails before their status is changed to Failed.

1. Go to the Email preferences (SM204001) window.
2. In the Default email account field you select the account you want to use as the default system account for sending and receiving emails. You can also setup the default system account in the Email window.
3. In the Archive emails field, you define which sent emails you want to archive. The options are None and older than 0, 3, 6, 9 and 12 months. None disables the automatic archiving of e-mails depending on their age.
4. In the Automatic resend attempts field, you define the number of times the scheduled processing for an email can fail before its status changes from Pending processing to Failed. However, if a critical error occurs on the mail server, or if you run the processing manually, the system will ignore this setting. The number of automatic resend attempts is set to 0 by default.
5. In the Email template password changed field, you select the notification email template you want to use in order to send the email that provides a user with a new password after a change has been requested.

In the table in the lower part of the window, you can view the existing system email accounts, and their basic details. To create new accounts, use the System email accounts window that is displayed when you click in the table toolbar.