---
title: "Change the recipient address for a pending email"
description: "Go to window Pending emails (SM507000). In the Account field, click to select an account. The email account that has been created by the system is by default shown here. In the Assigned to field, you either select the Me check box, or click to select someone else that is assigned to the email. In the Subject column, click the link to the corresponding email for which you want to change the recipient email address. In the Email activity window, click Actions and select Cancel…"
lang: en
languages:
  en: https://docs.vismasoftware.no/visma-net-erp/help/email/manage-emails/change-the-recipient-address-for-a-pending-email/index.md
lastmod: 2026-02-23
---

> Documentation index: https://docs.vismasoftware.no/visma-net-erp/help/email/manage-emails/llms.txt


# Change the recipient address for a pending email

Last modified February 23, 2026

> Go to window Pending emails (SM507000). In the Account field, click to select an account. The email account that has been created by the system is by default shown here. In the Assigned to field, you either select the Me check box, or click to select someone else that is assigned to the email. In the Subject column, click the link to the corresponding email for which you want to change the recipient email address. In the Email activity window, click Actions and select Cancel…


1. Go to window [Pending emails (SM507000)](https://docs.vismasoftware.no/visma-net-erp/help/email/email-windows/pending-emails-sm507000/index.md).
1. In the **Account** field, click ![icon-select](https://docs.vismasoftware.no/media/visma-net-erp/icon-select.jpg) to select an account. The email account that has been created by the system is by default shown here.
1. In the **Assigned to** field, you either select the **Me** check box, or click ![icon-select](https://docs.vismasoftware.no/media/visma-net-erp/icon-select.jpg) to select someone else that is assigned to the email.
1. In the **Subject** column, click the link to the corresponding email for which you want to change the recipient email address.
1. In the **Email activity** window, click **Actions** and select **Cancel sending**.
1. In the **To** field, click ![icon-remove](https://docs.vismasoftware.no/media/visma-net-erp/icon-remove.png) to remove the existing email address.
1. In the **To** field, click ![icon-select](https://docs.vismasoftware.no/media/visma-net-erp/icon-select.jpg) to find a new email address, or manually enter one.
1. Click ![icon-save](https://docs.vismasoftware.no/media/visma-net-erp/icon-save.png) or **Save and close**, or click **Send** to send the email.


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[View this page](https://docs.vismasoftware.no/visma-net-erp/help/email/manage-emails/change-the-recipient-address-for-a-pending-email/)