---
title: "Reverse an invoice with excise duty"
description: "This topic describes how you reverse an invoice with items connected to excise duties."
lang: en
languages:
  en: https://docs.vismasoftware.no/visma-net-erp/help/excise-duty/reverse-an-invoice-with-excise-duty/index.md
lastmod: 2026-02-19
---

> Documentation index: https://docs.vismasoftware.no/visma-net-erp/help/excise-duty/llms.txt


# Reverse an invoice with excise duty

Last modified February 19, 2026

> This topic describes how you reverse an invoice with items connected to excise duties.


Even if the excise duty total is 0, you can not use the **Reverse** and **Reverse and apply** actions in the [Sales invoices (AR301000)](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-windows/sales-invoices-ar301000/index.md) window. Instead, you need to create a credit note and add the invoice to it; follow the steps below on how to do this.

1. Go to the [Sales orders (SO301000)](https://docs.vismasoftware.no/visma-net-erp/help/sales/sales-windows/sales-orders-so301000/index.md) window.
1. In the **Order type** field in the top part, select **CM**.
1. In the **Customer** field, select the customer for the invoice you want to reverse.
1. In the **Document details** tab, click **Add sales invoice**.
1. In the **Add invoice details** dialog box, the **Ref.no.** field, select the invoice number you want to reverse. **Result**: the invoice lines are displayed in the table.
1. Select the lines you want to reverse, and click **Add and close**.
1. Under **Actions**, click **Prepare invoice**. **Result**: the credit note opens in the [Customer invoices (SO303000)](https://docs.vismasoftware.no/visma-net-erp/help/sales/sales-windows/customer-invoices-so303000/index.md) window.
1. Under **Actions**, click **Release**. **Result**: in the [Sales/returns including excise duty (EF402000)](https://docs.vismasoftware.no/visma-net-erp/help/excise-duty/excise-duty-windows/sales-returns-including-excise-duty-ef402000/index.md) or [Sales/returns excluding excise duty (EF402000)](https://docs.vismasoftware.no/visma-net-erp/help/excise-duty/excise-duty-windows/sales-returns-excluding-excise-duty-ef402000/index.md) window, the credited invoice lines are added with **Excise duty factor** **-1** or **0** respectively. In the [Sales/returns excluding excise duty (EF402000)](https://docs.vismasoftware.no/visma-net-erp/help/excise-duty/excise-duty-windows/sales-returns-excluding-excise-duty-ef402000/index.md) window, the line will have transaction type **Return**.

## What is next?

After this procedure, both the invoice and the credit note have the status **Open**. To close both documents, you need to apply the credit note to the invoice. For instructions, see [Apply a credit note to open documents](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/process-invoices/apply-a-credit-note-to-open-documents/index.md).




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