--- title: "About automatic packaging for non-integrated carriers" description: "With Visma Net, you can configure and use the automatic packaging functionality for all the carriers used by your organisation to ship the sales orders." lang: en languages: en: https://docs.vismasoftware.no/visma-net-erp/help/sales/configure-automatic-packaging/about-automatic-packaging-for-non-integrated-carriers/index.md lastmod: 2026-02-19 --- > Documentation index: https://docs.vismasoftware.no/visma-net-erp/help/sales/configure-automatic-packaging/llms.txt # About automatic packaging for non-integrated carriers Last modified February 19, 2026 > With Visma Net, you can configure and use the automatic packaging functionality for all the carriers used by your organisation to ship the sales orders. > [!NOTE] > To use this functionality, make sure **Automatic packaging** is enabled in the [Enable/disable functionalities (CS100000)](https://docs.vismasoftware.no/visma-net-erp/help/common-settings/enable-or-disable-functionalites/enable-disable-functionalities-cs100000/index.md) window. With this functionality enabled and configured, the system will determine the optimal set of boxes (packages) for each sales order and shipment and calculate the freight. For detailed instructions, see: [Configure automatic packaging](https://docs.vismasoftware.no/visma-net-erp/help/sales/configure-automatic-packaging/configure-automatic-packaging/index.md). ## Package calculation for a sales order Once the automatic packaging functionality has been configured, you can use it when you prepare a sales order for shipping or create a consolidated shipment. Because the calculation of packages is resource-intensive, the system calculates packages only when the user requests this calculation. As you are preparing a sales order in the [Sales orders (SO301000)](https://docs.vismasoftware.no/visma-net-erp/help/sales/sales-windows/sales-orders-so301000/index.md) window and adding items, the system calculates the weight and volume of the sales order. Once you specify the delivery information on the **Delivery settings** tab, including the ship via code, the shipping terms, and the shipping zone, and save the order, the system determines the set of boxes, each package weight, the freight cost, and the freight charges. The system uses a heuristic algorithm (an algorithm that quickly finds a satisfactory set of boxes, however it does not guarantee that this set is the best one) and the following information to make suggestions about the boxes required for the order: + The lists of boxes assigned to each ship via code, with the maximum weight and volume each box can hold and the weight of the box (which must include the weight of any packaging material) + The quantity of each stock item in base units, the weight and volume of the base unit of the item, and the option instructing the system about how to pack this item + The quantity of each non-stock item in base units, and the weight and volume of the base unit of the item You can view the particular packages in the **Shop for rates** dialog box, which opens when you click the **Packages** button on the **Delivery settings** tab. You can review the calculated totals on the **Totals** tab of the [Sales orders (SO301000)](https://docs.vismasoftware.no/visma-net-erp/help/sales/sales-windows/sales-orders-so301000/index.md) window. If freight for a specific ship via code should be specified manually, you can enter the total freight amount in the **Freight** field on the **Totals** tab. In some cases, you may need to edit the packages manually. If you select the **Manual packaging** check box, you can adjust information about the boxes and their contents to match the quantities and weights of actual packages. > [!NOTE] > For packages > that have been suggested automatically (those with **Auto**selected in the > **Type**column), the system adds the weights of the boxes automatically. > > For each box that is added manually, you must specify the gross weight of the box. ## Package calculation for a shipment Once a shipment is generated for a sales order, the system updates the packages calculated for the order (if needed), and information about particular boxes used for the shipment becomes available for review on the **Packages** tab. If needed, you can adjust the packages manually: correct the gross weights of particular packages, or select another box (or other boxes) to match the quantities and weights of the actual packages. ## Package calculation for consolidated shipments You can create shipments for multiple orders by using the [Process orders (SO501000)](https://docs.vismasoftware.no/visma-net-erp/help/sales/sales-windows/process-orders-so501000/index.md) window. If multiple orders are consolidated into one shipment, you can recalculate the packages initially determined for sales orders by clicking the **Refresh packages** button in the toolbar on the **Packages** tab of the [Shipments (SO302000)](https://docs.vismasoftware.no/visma-net-erp/help/sales/sales-windows/shipments-so302000/index.md) window. Once the set of boxes is determined for the consolidated shipment, you can review and edit this list if needed on the **Packages** tab. ## Manual packaging for specific items You can specify that certain items should always be packed manually; for example, if the items are small and can fit into a box packed with other items. To exclude such items from automatic packaging, you should select **Manual** in the **Packaging option** field in the [Stock items (IN202500)](https://docs.vismasoftware.no/visma-net-erp/help/inventory/inventory-windows/stock-items-in202500/index.md) window (on the **Packaging** tab). Then when preparing a sales order with such items in the [Sales orders (SO301000)](https://docs.vismasoftware.no/visma-net-erp/help/sales/sales-windows/sales-orders-so301000/index.md) window, you will need to select the boxes to be used to ship these items on the **Shop for rates** dialog box, specify their gross weights and the declared values in the **Packages** table. Recalculation of these packages will not be performed automatically for this order and that these particular packages will be used for shipping (even if the order is a part of a consolidated shipment).

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