Change the order status
In the Sales orders (SO30100S) window, you can change the order’s status manually by changing the status directly in the status field.
For more information: Sales orders (SO30100S).
In this topic you will learn how you change the order status manually in the Sales orders (SO30100S) window, and from and to which order statuses you can change.
How to change the order status
Follow the steps below to change the status of an order.
- Make sure your order is saved.
- Click the current status of the order. Result: the possible statuses that you can change to are displayed in the drop-down list (see also the table in the section below).
- Select the status you want to change to.
- Click
.
Possible statuses to change to
The following table displays per order status to which statuses you can change manually.
- Hold
- Open, Cancelled
- Open
- Back order, Cancelled, Hold
- Back order
- Cancelled, Hold, Open
- Credit hold
- Cancelled, Hold, Open
- Cancelled
- Open
- Shipping, Invoiced, Completed
- not applicable