--- title: "Process sales orders" description: "Customer purchase orders are entered into the system as sales orders." lang: en languages: en: https://docs.vismasoftware.no/visma-net-erp/help/sales/process-sales-orders/index.md lastmod: 2026-02-19 --- > Documentation index: https://docs.vismasoftware.no/visma-net-erp/help/sales/process-sales-orders/llms.txt # Process sales orders Last modified February 19, 2026 > Customer purchase orders are entered into the system as sales orders. Customer purchase orders are entered into the system as sales orders. Sales order fulfillment workflow depends on the organisation's business and may involve reservation of stock for specific orders, transfers of the stock from wholesale warehouses, back ordering of the stock that is not available, purchasing specific items directly to sales orders, or drop shipments. These topics describe the general order processing options available in Visma Net and processing options for some of the predefined order types. --- [View this page](https://docs.vismasoftware.no/visma-net-erp/help/sales/process-sales-orders/) ## In this section - [Work with sales orders (new)](https://docs.vismasoftware.no/visma-net-erp/help/sales/process-sales-orders/work-with-sales-orders-new/index.md): The new Sales orders (SO30100S) window is under construction. New functionality is added continuously, but already implemented functionality works as it should.… - [About shipping rules](https://docs.vismasoftware.no/visma-net-erp/help/sales/process-sales-orders/about-shipping-rules/index.md): The shipping rules specified for a particular sales order define how the goods for the sales order should be shipped; whether they should be shipped only in… - [About sales order processing options](https://docs.vismasoftware.no/visma-net-erp/help/sales/process-sales-orders/about-sales-order-processing-options/index.md): In Visma Net, you can control the steps required to process your sales orders, from entry to shipping and invoicing. - [About invoice order processing options](https://docs.vismasoftware.no/visma-net-erp/help/sales/process-sales-orders/about-invoice-order-processing-options/index.md): An invoice order, which has the IN order type selected in the Sales orders (SO301000) window, is a special type of sales order that you create when goods… - [About cash sales processing options](https://docs.vismasoftware.no/visma-net-erp/help/sales/process-sales-orders/about-cash-sales-processing-options/index.md): You create an order with the CS order type by using the Sales orders (SO301000) window when you sell items directly to the customer (with no shipping) and… - [About suggested sales accounts](https://docs.vismasoftware.no/visma-net-erp/help/sales/process-sales-orders/about-suggested-sales-accounts/index.md): In Visma Net, the automatically suggested sales account on a sales or customer invoice line and a sales order line can be retrieved from different fields and… - [About suggested VAT categories](https://docs.vismasoftware.no/visma-net-erp/help/sales/process-sales-orders/about-suggested-vat-categories/index.md): In Visma Net, the automatically suggested VAT category on lines in sales and customer invoices, sales orders, and cash sales, can be retrieved from different… - [About sales orders with allocations](https://docs.vismasoftware.no/visma-net-erp/help/sales/process-sales-orders/about-sales-orders-with-allocations/index.md): In Visma Net, you can reserve stock when you enter sales orders so that the items promised to a customer can’t be shipped to another customer. - [About links between sales orders and purchase orders](https://docs.vismasoftware.no/visma-net-erp/help/sales/process-sales-orders/about-links-between-sales-orders-and-purchase-orders/index.md): If your company sells items that are purchased only when sales orders for these items exist, each sales order may result in multiple purchase orders for… - [Create a sales order](https://docs.vismasoftware.no/visma-net-erp/help/sales/process-sales-orders/create-a-sales-order/index.md): Go to the Sales orders (SO301000) window. Select SO as the order type. Select the customer in the Customer field. Check the location of the customer on the… - [Create a sales order with allocations](https://docs.vismasoftware.no/visma-net-erp/help/sales/process-sales-orders/create-a-sales-order-with-allocations/index.md): If some of the specific items require reservation (allocation) for the order, you can reserve them as described in the following instructions. - [Create a sales order with reserved allocations](https://docs.vismasoftware.no/visma-net-erp/help/sales/process-sales-orders/create-a-sales-order-with-reserved-allocations/index.md): Note The functionality of stock allocation (reservation) is available only if any of the following functionalities are enabled in the Enable/disable… - [Create a sales order (new)](https://docs.vismasoftware.no/visma-net-erp/help/sales/process-sales-orders/create-a-sales-order-new/index.md): Note This topic gives you information about how to create a sales order in the new Sales orders (SO30100S) window. This task file is based on a window under… - [Add notes to sales order printouts](https://docs.vismasoftware.no/visma-net-erp/help/sales/process-sales-orders/add-notes-to-sales-order-printouts/index.md): When you create a sales order document in the Sales orders (SO301000) window, you can add notes on both header and line level. - [Create a shipment](https://docs.vismasoftware.no/visma-net-erp/help/sales/process-sales-orders/create-a-shipment/index.md): You can create a shipment in the Sales orders (SO30100S) window for sales orders with the Open status and when there are order lines available for shipping. - [Create multiple shipments for one order](https://docs.vismasoftware.no/visma-net-erp/help/sales/process-sales-orders/create-multiple-shipments-for-one-order/index.md): Note Order lines that have been shipped completely or that are already in a shipment that has the status Open, will not appear in this table. - [Change customer or customer location on sales order](https://docs.vismasoftware.no/visma-net-erp/help/sales/process-sales-orders/change-customer-or-customer-location-on-sales-order/index.md): In Visma Net, you can change the customer or customer location on a sales order, even when it already has lines. - [Change the order status](https://docs.vismasoftware.no/visma-net-erp/help/sales/process-sales-orders/change-the-order-status/index.md): In the Sales orders (SO30100S) window, you can change the order’s status manually by changing the status directly in the status field. - [Hide and rearrange columns](https://docs.vismasoftware.no/visma-net-erp/help/sales/process-sales-orders/hide-and-rearrange-columns/index.md): For each table in the Sales orders (SO30100S) window, you can select which columns to display or hide. - [Update a column for all order lines](https://docs.vismasoftware.no/visma-net-erp/help/sales/process-sales-orders/update-a-column-for-all-order-lines/index.md): For an order with existing lines, you can change some values on all order lines at once. - [Mark line for purchasing and create purchase order](https://docs.vismasoftware.no/visma-net-erp/help/sales/process-sales-orders/mark-line-for-purchasing-and-create-purchase-order/index.md): You can mark a sales order line for purchasing in the Sales orders (SO30100S) window and create the linked purchase order. - [Print, email or export an order](https://docs.vismasoftware.no/visma-net-erp/help/sales/process-sales-orders/print-email-or-export-an-order/index.md): Follow the steps below to print an order, email it, or export it to Excel or PDF.