---
title: "Process a back order for a sales order"
description: "When you register a sales order on an item that can not be completely shipped because of the insufficient quantity of the item, it is possible to create a back order for that item."
lang: en
languages:
  en: https://docs.vismasoftware.no/visma-net-erp/help/sales/process-shipments/process-a-back-order-for-a-sales-order/index.md
lastmod: 2026-02-19
---

> Documentation index: https://docs.vismasoftware.no/visma-net-erp/help/sales/process-shipments/llms.txt


# Process a back order for a sales order

Last modified February 19, 2026

> When you register a sales order on an item that can not be completely shipped because of the insufficient quantity of the item, it is possible to create a back order for that item.


To be able to create a back order for the item, the option **Back orders allowed** has to be selected in the **Shipping rule** column on the sales order line.

## Processing a back order

1. Go to the [Shipments (SO302000)](https://docs.vismasoftware.no/visma-net-erp/help/sales/sales-windows/shipments-so302000/index.md) window.
1. Create a shipment for the sales order for the quantity that can be completed. Select **Actions - Place on back order**. The sales order status changes to **Back order**.
1. Create and receive the purchase order that makes it possible to complete the sales order.
1. Go to the [Process orders (SO501000)](https://docs.vismasoftware.no/visma-net-erp/help/sales/sales-windows/process-orders-so501000/index.md) window. You can now create a shipment for the back-ordered item on the sales order.


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[View this page](https://docs.vismasoftware.no/visma-net-erp/help/sales/process-shipments/process-a-back-order-for-a-sales-order/)