---
title: "Approve or reject expense claims"
description: "Note A claim cannot be sent to approval if it includes any receipt with the On hold status. Make sure that no receipts have the On hold status before submitting the claim. For more information, see: Expense claims (EP301030)"
lang: en
languages:
  en: https://docs.vismasoftware.no/visma-net-erp/help/time-and-expenses/process-expense-claims/approve-or-reject-expense-claims/index.md
lastmod: 2026-02-19
---

> Documentation index: https://docs.vismasoftware.no/visma-net-erp/help/time-and-expenses/process-expense-claims/llms.txt


# Approve or reject expense claims

Last modified February 19, 2026

> Note A claim cannot be sent to approval if it includes any receipt with the On hold status. Make sure that no receipts have the On hold status before submitting the claim. For more information, see: Expense claims (EP301030)


## Before you proceed

1. Make sure that an approval workflow is configured in Approval.
1. Make sure that no receipts have the **On hold** status before submitting the claim.

    > [!NOTE]
    > A claim cannot be sent to approval if it includes any receipt with the **On hold** status. Make sure that no receipts have the **On hold** status before submitting the claim. For more information, see: [Expense claims (EP301030)](https://docs.vismasoftware.no/visma-net-erp/help/time-and-expenses/time-and-expenses-windows/expense-claims-ep301030/index.md)

## Approve an individual expense claim

1. Go to the [Expense claims (EP301030)](https://docs.vismasoftware.no/visma-net-erp/help/time-and-expenses/time-and-expenses-windows/expense-claims-ep301030/index.md) window.
1. In the top part, clear the **Employee** field to see the full list of the expense claims that you are allowed to access.
1. Click the link in the **Reference no.** column for the expense claim that you want to approve.

    This brings up the [Expense claim (EP301000)](https://docs.vismasoftware.no/visma-net-erp/help/time-and-expenses/time-and-expenses-windows/expense-claim-ep301000/index.md) window, where you can view the details of the claim.
1. If you accept the details of the expense claim, click **Send to Approval** in the window toolbar.

    Once the expense claim is sent to approval, its approval status changes to **Sent to Approval**, and when it reaches Approval its status changes to **Pending**.

1. Go to Approval, identify the expense claim in the **My Tasks** tab, and then click the **Approve** icon on the line.

    Once an expense claim is approved, its approval status changes to **Approved** (in Visma Net ) and it can be released. For more information, see: [Release expense claims](https://docs.vismasoftware.no/visma-net-erp/help/time-and-expenses/process-expense-claims/release-expense-claims/index.md)

## Approve multiple expense claims

1. Go to the [Expense claims (EP301030)](https://docs.vismasoftware.no/visma-net-erp/help/time-and-expenses/time-and-expenses-windows/expense-claims-ep301030/index.md) window.
1. In the top part, clear the **Employee** field to see the full list of the expense claims that you are allowed to access.
1. Click the link in the **Reference no.** column for the expense claim that you want to approve.

    This brings up the [Expense claim (EP301000)](https://docs.vismasoftware.no/visma-net-erp/help/time-and-expenses/time-and-expenses-windows/expense-claim-ep301000/index.md) window, where you can view the details of the claim.
1. If you accept the details of the expense claim, click **Send to Approval** in the window toolbar.

    Once the expense claim is sent to approval, its approval status changes to **Sent to Approval**, and when it reaches Approval its status changes to **Pending**.

1. Repeat step 1 - 4 for each expense claim to be sent to approval.
1. Go to Approval, and identify the expense claims in the **My Tasks** tab.
1. Select multiple expense claims at once, and then click **Approve selected**.

    Once an expense claim is approved, its approval status changes to **Approved** (in Visma Net ) and it can be released. For more information, see: [Release expense claims](https://docs.vismasoftware.no/visma-net-erp/help/time-and-expenses/process-expense-claims/release-expense-claims/index.md)

## Reject an individual expense claim

If an expense claim contains incorrect data or for some other reason needs rejection, it is possible to reject the claim from Approval.

1. Go to Approval, identify the expense claim in the **My Tasks** tab, and then click the **Reject** icon on the line.
1. Specify a rejection reason in the appearing **Reject** pop-up dialog box, and then click **OK**.

> [!NOTE]
> Once an expense claim is rejected, its approval status changes to **Rejected** (in Visma Net ) and it cannot be released. To release it, you need to make the relevant corrections and repeat the approval process.

<h2>Related pages</h2><h3>Concepts</h3>
<ul><li><a href="/visma-net-erp/help/time-and-expenses/process-expense-claims/about-expense-claim-release/index.md">About expense claim release</a></li><li><a href="/visma-net-erp/help/time-and-expenses/process-expense-claims/about-expense-claims/index.md">About expense claims</a></li><li><a href="/visma-net-erp/help/time-and-expenses/process-expense-claims/about-expense-receipts/index.md">About expense receipts</a></li><li><a href="/visma-net-erp/help/time-and-expenses/process-expense-claims/about-expense-claim-approval/index.md">About expense claim approval</a></li>
</ul><h3>Tasks</h3>
<ul><li><a href="/visma-net-erp/help/time-and-expenses/process-expense-claims/create-an-expense-claim/index.md">Create an expense claim</a></li><li><a href="/visma-net-erp/help/time-and-expenses/process-expense-claims/release-expense-claims-2/index.md">Release expense claims</a></li>
</ul><h3>Windows</h3>
<ul><li><a href="/visma-net-erp/help/time-and-expenses/time-and-expenses-windows/expense-claim-ep301000/index.md">Expense claim (EP301000)</a></li>
</ul>


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[View this page](https://docs.vismasoftware.no/visma-net-erp/help/time-and-expenses/process-expense-claims/approve-or-reject-expense-claims/)