AutoPay /visma-net-erp/help/work-processes/autopay section 2026-02-19T17:09:06+01:00 # AutoPay Click the links below to learn more about a topic you are interested in. Use the breadcrumb links in the upper left corner to see your location, navigate backwards or go to the starting point. Get started with AutoPay /visma-net-erp/help/work-processes/autopay/get-started-with-autopay section If you have an AutoPay Administrator role, you can follow the instructions below to get your company started with AutoPay in Visma Net. 2026-02-19T17:09:06+01:00 # Get started with AutoPay If you have an AutoPay Administrator role, you can follow the instructions below to get your company started with AutoPay in Visma Net.
workflow-1-new Grant a user access and roles to a Visma Net service
workflow-2-new

Optional: Secure the pay

ment process
workflow-3-new Create bank agreement
workflow-4-new Decide which payment process to use: Use the Basic payment processing for AutoPay or Use Advanced payment processing for AutoPay
workflow-5-new Optional: Add an account to the chart of accounts
workflow-6-new Configure import settings for statements and incoming payments
workflow-7-new Set payment methods for AutoPay
The basic incoming payment process for AutoPay /visma-net-erp/help/work-processes/autopay/the-basic-incoming-payment-process-for-autopay section Before you start, prepare your system for AutoPay: Get started with AutoPay. 2026-02-19T17:09:06+01:00 # The basic incoming payment process for AutoPay Before you start, prepare your system for AutoPay: Get started with AutoPay. For more information: [Get started with AutoPay](/visma-net-erp/help/work-processes/autopay/get-started-with-autopay/).
workflow-1-new Set up import settings for statements and incoming payments
workflow-2-new View statuses and process payments
workflow-3-new

Match incoming payments

Do this step only if you have selected the Import from AutoPay setting.
workflow-4-new Process matched payments
workflow-5-new Validate manually payments and statements with errors
workflow-6-new Handle errors in AutoPay payments
The basic outgoing payment process for AutoPay /visma-net-erp/help/work-processes/autopay/the-basic-outgoing-payment-process-for-autopay section This page describes the steps to handle outgoing payments in the basic payment process for AutoPay. 2026-02-19T17:09:06+01:00 # The basic outgoing payment process for AutoPay This page describes the steps to handle outgoing payments in the basic payment process for AutoPay. See also: [Use the Basic payment processing for AutoPay](/visma-net-erp/help/work-processes/autopay/use-the-basic-payment-processing-for-autopay/). When you have finished a step, you will be guided directly to the next step in the process, in the What is next? section at the end.
workflow-1-new Create outgoing payments
workflow-2-new Send outgoing payments to AutoPay
workflow-3-new Approve payments in AutoPay
workflow-4-new Process outgoing payments manually via the AutoPay inbox
workflow-5-new Get payment info from AutoPay
The basic account statements process for AutoPay /visma-net-erp/help/work-processes/autopay/the-basic-account-statements-process-for-autopay section This page describes the steps in the basic payment process for AutoPay. 2026-02-19T17:09:06+01:00 # The basic account statements process for AutoPay This page describes the steps in the basic payment process for AutoPay. See also: [Use the Basic payment processing for AutoPay](/visma-net-erp/help/work-processes/autopay/use-the-basic-payment-processing-for-autopay/).
workflow-1-new Configure import settings for statements and incoming payments
workflow-2-new Process statements manually via the AutoPay inbox
workflow-3-new

Match account statements

Do this step only if you have selected the Import from AutoPay setting.
workflow-4-new Process unmatched account statements
workflow-5-new Process matched account statements
workflow-6-new Validate manually incoming payments and statements with error
workflow-7-new Get payment info from AutoPay
The advanced outgoing payment process for AutoPay /visma-net-erp/help/work-processes/autopay/the-advanced-outgoing-payment-process-for-autopay section This page describes the steps to handle outgoing payments in the advanced payment process for AutoPay. 2026-02-19T17:09:06+01:00 # The advanced outgoing payment process for AutoPay This page describes the steps to handle outgoing payments in the advanced payment process for AutoPay. See also: [Use Advanced payment processing for AutoPay](/visma-net-erp/help/work-processes/autopay/use-advanced-payment-processing-for-autopay/). When you have finished a step, you will be guided directly to the next step in the process, in the What is next? section at the end.
workflow-1-new Create outgoing payments
workflow-2-new Create batch payments
workflow-3-new Send outgoing payments to AutoPay
workflow-4-new Export batch payments
workflow-5-new Approve payments in AutoPay
workflow-6-new Process outgoing payments manually via the AutoPay inbox
workflow-7-new Get payment info from AutoPay
Use the Basic payment processing for AutoPay /visma-net-erp/help/work-processes/autopay/use-the-basic-payment-processing-for-autopay section 2026-02-19T17:09:06+01:00 # Use the Basic payment processing for AutoPay ## Before you start All users will have the basic payment processing as a default in Visma Net, which consists of these windows: + [Process payments (AP50301S)](/visma-net-erp/help/supplier-ledger/supplier-ledger-windows/process-payments-ap50301s/) + [AutoPay inbox (CA50400S)](/visma-net-erp/help/cash-management/cash-management-windows/autopay-inbox-ca50400s/) + [Payment info from AutoPay (AP50550S)](/visma-net-erp/help/supplier-ledger/supplier-ledger-windows/payment-info-from-autopay-ap50550s/) The basic payment process is handling outgoing payments, incoming payments, and account statements. 1. Go to the [Branches (CS102000)](/visma-net-erp/help/organisation-structure/organisation-structure-windows/branches-cs102000/) window. 1. Select the **Branch ID**. If you have only one branch, go to step 3. 1. Click the **Payment settings** tab. 1. Under **Payment process settings**, select the **Use basic payment process** check box. 1. Click ![icon-save](/media/visma-net-erp/icon-save.png).

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 Use Advanced payment processing for AutoPay /visma-net-erp/help/work-processes/autopay/use-advanced-payment-processing-for-autopay section 2026-02-19T17:09:06+01:00 # Use Advanced payment processing for AutoPay ## Before you start The advanced payment processing consists of these windows: + [Process payments (AP50301S)](/visma-net-erp/help/supplier-ledger/supplier-ledger-windows/process-payments-ap50301s/) + [Create batch payments (AP505000)](/visma-net-erp/help/supplier-ledger/supplier-ledger-windows/create-batch-payments-ap505000/) + [Export batch payments (AP50560S)](/visma-net-erp/help/supplier-ledger/supplier-ledger-windows/export-batch-payments-ap50560s/) + [AutoPay inbox (CA50400S)](/visma-net-erp/help/cash-management/cash-management-windows/autopay-inbox-ca50400s/) + [Payment info from AutoPay (AP50550S)](/visma-net-erp/help/supplier-ledger/supplier-ledger-windows/payment-info-from-autopay-ap50550s/). The advantage of using the advanced payment processing is when you have different users with different roles working on different tasks in your company, and you want to keep control of who has the right to approve payments. The advanced process is only suitable for handling outgoing payments. 1. Go to the [Branches (CS102000)](/visma-net-erp/help/organisation-structure/organisation-structure-windows/branches-cs102000/) window. 1. Select the **Branch ID**. If you have only one branch, go to step 3. 1. Click the **Payment settings** tab. 1. Under **Payment process settings**, deselect the **Use basic payment process** check box. 1. Click ![icon-save](/media/visma-net-erp/icon-save.png).

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Tasks

 Add a creditor identifier to a branch /visma-net-erp/help/work-processes/autopay/add-a-creditor-identifier-to-a-branch section You can add a Creditor identifier to allow debtors and debtor banks to identify the creditor on direct debit mandates. 2026-02-19T17:09:06+01:00 # Add a creditor identifier to a branch You can add a Creditor identifier to allow debtors and debtor banks to identify the creditor on direct debit mandates. The credit identifier is unique and refers to one creditor only. 1. Go to the [Branches (CS102000)](/visma-net-erp/help/organisation-structure/organisation-structure-windows/branches-cs102000/) window. 1. Go to the **Payment settings** tab. 1. In the **Creditor identifier** field, enter the reference number for the creditor. 1. Click ![icon-save](/media/visma-net-erp/icon-save.png).

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Tasks

 Get payment info from AutoPay /visma-net-erp/help/work-processes/autopay/get-payment-info-from-autopay section 2026-02-19T17:09:06+01:00 # Get payment info from AutoPay 1. Go to the [Payment info from AutoPay (AP50550S)](/visma-net-erp/help/supplier-ledger/supplier-ledger-windows/payment-info-from-autopay-ap50550s/) window. 1. In the **Cash account** field, click ![icon-select](/media/visma-net-erp/icon-select.jpg) to choose the cash account you want to view the status of. This field will be empty unless you have set a default cash account to display. Once set, the tables will automatically update with the default cash account information. To view the status of cash accounts other than the default one, click ![icon-select](/media/visma-net-erp/icon-select.jpg) and choose the desired account. Learn more in: [Set default cash account for payments and transactions](/visma-net-erp/help/cash-management/configure-cash-accounts/set-default-cash-account-for-payments-and-transactions/). 1. In the **Batch no.** field, click ![icon-select](/media/visma-net-erp/icon-select.jpg) to search for a specific batch. Even though a batch of payments has been exported, each payment within the batch is displayed individually in this window, along with the batch reference number. 1. You will now see the status of the selected cash accounts and batches.

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Tasks

Windows

 Handle errors in AutoPay payments /visma-net-erp/help/work-processes/autopay/handle-errors-in-autopay-payments section 2026-02-19T17:09:06+01:00 # Handle errors in AutoPay payments ## Before you start When errors occur in processing of AutoPay payments, the ![icon-error](/media/visma-net-erp/icon-error.png) icon is displayed next to the payments with an error. You need to solve them before you can process them. If an error message about an inactive AutoPay agreement is displayed, follow the steps in: [Make a non-active AutoPay agreement active](/visma-net-erp/help/supplier-ledger/process-payments/make-a-non-active-autopay-agreement-active/) 1. Go to the table in lower part of the [Payment info from AutoPay (AP50550S)](/visma-net-erp/help/supplier-ledger/supplier-ledger-windows/payment-info-from-autopay-ap50550s/) window. 1. Select the payment with the ![icon-error](/media/visma-net-erp/icon-error.png) icon. 1. In the **Rejection message** column, read the reason why the payment was rejected or cancelled. This will tell you what action to take. 1. Click the link on the payment. A dialog box is displayed, showing the purchase document. 1. Make the necessary changes based on the rejection message in the [Payment info from AutoPay (AP50550S)](/visma-net-erp/help/supplier-ledger/supplier-ledger-windows/payment-info-from-autopay-ap50550s/) window. 1. Click ![icon-save](/media/visma-net-erp/icon-save.png) and close the pop-up window. 1. In the [Payment info from AutoPay (AP50550S)](/visma-net-erp/help/supplier-ledger/supplier-ledger-windows/payment-info-from-autopay-ap50550s/) window, click ![icon-refresh](/media/visma-net-erp/icon-refresh.png) in the lower table. 1. In the **Handle** column, select the check box for the payments with the ![icon-error](/media/visma-net-erp/icon-error.png) icon, to remove them for this table. 1. Click ![icon-save](/media/visma-net-erp/icon-save.png).

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Tasks

Windows

 Handle error messages for outgoing payments via the AutoPay inbox /visma-net-erp/help/work-processes/autopay/handle-error-messages-for-outgoing-payments-via-the-autopay-inbox page 2026-02-19T17:09:06+01:00 # Handle error messages for outgoing payments via the AutoPay inbox 1. Go to the [AutoPay inbox (CA50400S)](/visma-net-erp/help/cash-management/cash-management-windows/autopay-inbox-ca50400s/) window. 1. In the **Message type** field, select **Outgoing payment status** in the drop-down list. 1. In the **Inbox status** field, select **Error** in the drop-drown list. 1. In the **Status reason** column, view the error message for the payments you want to validate, and see if there are any actions that are required. 1. In the table, select the check boxes next to the payments that are ready for validation. 1. Click the **Validate manually** button. ## What is next? If you want to check the status of your payment, see [Get payment info from AutoPay](/visma-net-erp/help/work-processes/autopay/get-payment-info-from-autopay/). Here you will not only see batches, but you will also see the **Batch ref. no** for each individual payment. Process incoming payments in the AutoPay inbox /visma-net-erp/help/work-processes/autopay/process-incoming-payments-in-the-autopay-inbox section 2026-02-19T17:09:06+01:00 # Process incoming payments in the AutoPay inbox ## Before you start You can create schedules for automatic processing of your payments and statements: [Set up automatic processing of payments for the AutoPay inbox](/visma-net-erp/help/work-processes/autopay/set-up-automatic-processing-of-autopay-messages-from-the-autopay-inbox/) Also note that if your supplier or customer has required CID on their incoming payments, the bank will reject payments without CID. 1. Go to the [AutoPay inbox (CA50400S)](/visma-net-erp/help/cash-management/cash-management-windows/autopay-inbox-ca50400s/) window. 1. In the **Message type** field, select **Incoming payments** in the drop-down list. 1. In the **Inbox status** field, select **New** in the drop-drown list. 1. Optional: You can view one specific cash account: In the **Cash account** field, click ![icon-select](/media/visma-net-erp/icon-select.jpg) to select the cash account. 1. In the table, select the check boxes for the incoming payments you will process. If you want to process all the lines in one go, click the **Process all** button without selecting the check boxes. 1. Click the **Process** button. In the **Status** column, the status changes to **Validated** and ![icon-confirmation](/media/visma-net-erp/icon-confirmation.png) is displayed. The incoming payment is updated in the general ledger. 1. Optional: When the process is done you can view the details of an incoming payment: 1. In the table, select the incoming payment you want to view. 1. Click the **View document** button. 1. In the [AutoPay inbox details (CA40300S)](/visma-net-erp/help/cash-management/cash-management-windows/autopay-inbox-details-ca40300s/) window, view your incoming payment. 1. Click the **Back** button to go back to the inbox. Process outgoing payments manually via the AutoPay inbox /visma-net-erp/help/work-processes/autopay/process-outgoing-payments-manually-via-the-autopay-inbox section 2026-02-19T17:09:06+01:00 # Process outgoing payments manually via the AutoPay inbox ## Before you start We suggest that you create schedules for automatic processes of your payments and statements from this window: [Set up automatic processing of payments for the AutoPay inbox](/visma-net-erp/help/work-processes/autopay/set-up-automatic-processing-of-autopay-messages-from-the-autopay-inbox/) 1. Go to the [AutoPay inbox (CA50400S)](/visma-net-erp/help/cash-management/cash-management-windows/autopay-inbox-ca50400s/) window. 1. In the **Message type** field, select **Outgoing payment status** in the drop-down list. 1. In the **Inbox status** field, select **New** in the drop-drown list. 1. Optional: If you want to view one specific cash account, click ![icon-select](/media/visma-net-erp/icon-select.jpg), next to the **Cash account** field. 1. Optional: If you want to view details of payment, do this: 1. In the table, select the payment you want to view. 1. Click the **View document** button. 1. In the [AutoPay inbox details (CA40300S)](/visma-net-erp/help/cash-management/cash-management-windows/autopay-inbox-details-ca40300s/) window, view your payments. 1. Click the **Back** button to go back to the inbox. 1. In the table, select the payments you want to process. 1. Click the **Process** button to process the selected payments. If you click the **Process all** button, all payments will be processed. In the **Status** column, the status has changed to **Validated** and the ![icon-confirmation](/media/visma-net-erp/icon-confirmation.png) icon is now visible, and the payments are updated in the General ledger. > [!NOTE] > If the status for the outgoing payment is rejected or cancelled, after processing this line in the [AutoPay inbox (CA50400S)](/visma-net-erp/help/cash-management/cash-management-windows/autopay-inbox-ca50400s/) window, you can make corrections on the purchase invoice, and send the payment again to the bank. ## What is next? If you have error messages on some of your outgoing payments, see [Handle error messages for outgoing payments via the AutoPay inbox](/visma-net-erp/help/work-processes/autopay/handle-error-messages-for-outgoing-payments-via-the-autopay-inbox/). If you want to check the status of your payment, see [Get payment info from AutoPay](/visma-net-erp/help/work-processes/autopay/get-payment-info-from-autopay/). Here you will not only see the batches, but you will also see the **Batch ref. no** for each individual payment. Process statements manually via the AutoPay inbox /visma-net-erp/help/work-processes/autopay/process-statements-manually-via-the-autopay-inbox section 2026-02-19T17:09:06+01:00 # Process statements manually via the AutoPay inbox ## Before you start You can create schedules for automatic processes of your statements: [Set up automatic processing of payments for the AutoPay inbox](/visma-net-erp/help/work-processes/autopay/set-up-automatic-processing-of-autopay-messages-from-the-autopay-inbox/) 1. Go to the [AutoPay inbox (CA50400S)](/visma-net-erp/help/cash-management/cash-management-windows/autopay-inbox-ca50400s/) window. 1. In the **Message type** field, select **Account statements** in the drop-down list. 1. In the **Inbox status** field, select **New** in the drop-drown. 1. Optional: You can view one specific cash account: In the **Cash account** field, click ![icon-select](/media/visma-net-erp/icon-select.jpg) to select the cash account. 1. In the table, select the check boxes next to the transactions you want to process. 1. Click the **Process** button. If you want to process all the lines at once, click **Process all**, without selecting any check boxes. In the **Status** column, the status changes to **Validated** and the ![icon-confirmation](/media/visma-net-erp/icon-confirmation.png) icon is now visible. 1. Optional: When the process is done it is possible to view the details of an account statement: 1. In the table, select the account statement you want to view. 1. Click the **View document** button. 1. In the [AutoPay inbox details (CA40300S)](/visma-net-erp/help/cash-management/cash-management-windows/autopay-inbox-details-ca40300s/) window, view your statement. 1. Click the **Back** button to go back to the inbox.

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Tasks

Windows

 Set up automatic processing of AutoPay messages from the AutoPay inbox /visma-net-erp/help/work-processes/autopay/set-up-automatic-processing-of-autopay-messages-from-the-autopay-inbox section The steps below will show you how to set up a schedule. 2026-02-19T17:09:06+01:00 # Set up automatic processing of AutoPay messages from the AutoPay inbox The steps below will show you how to set up a schedule. It will also show you how to view new statuses for statements, incoming and outgoing payments. > [!NOTE] > You can set up your own schedule according to your work routines. 1. Go to the [AutoPay inbox (CA50400S)](/visma-net-erp/help/cash-management/cash-management-windows/autopay-inbox-ca50400s/) window. 1. In the **Message type** field, select **View all**. 1. In the **Inbox status** field, select **New**. 1. Click the ![icon-scheduler](/media/visma-net-erp/icon-scheduler.png) icon and select **Add** in the drop-down list. 1. In the [Automation schedules (SM205020)](/visma-net-erp/help/automation/automation-windows/automation-schedules-sm205020/) popup window, enter a **description**. 1. On the **Details** tab, in the **Starts on** field, enter the first day on which you want your schedule to be run. 1. In the **Schedule type** field, select a **schedule type**. 1. In the **Execution time** section, use the two **Run between** drop-downs to select at what time your schedule should run. 1. In the **Every** drop-down, select every hours your schedule should run. The value of this field determines how often the schedule is run. 1. Go to the **Filter values** tab. 1. Check that the **Message type** is **View all**. If it is not correct, double-click the incorrect cell and select the correct value from the drop-down list. 1. Check that the **Inbox status** is **New**. If it is not correct, double-click the incorrect cell and select the correct value from the drop-down list. 1. Click **Save and close**. Validate manually incoming payments and statements with error /visma-net-erp/help/work-processes/autopay/validate-manually-incoming-payments-and-statements-with-error section 2026-02-19T17:09:06+01:00 # Validate manually incoming payments and statements with error 1. Go to the [AutoPay inbox (CA50400S)](/visma-net-erp/help/cash-management/cash-management-windows/autopay-inbox-ca50400s/) window. 1. In the **Message type** field, select **Account statements** or **Incoming payments** in the drop-down list. 1. In the **Inbox status** field, select **Error** in the drop-drown. 1. Optional: In the **Cash account** field, click ![icon-select](/media/visma-net-erp/icon-select.jpg) to select the cash account to view one specific account.. 1. In the table, select the check boxes next to the incoming payments or statement transactions you want to validate. 1. Click **Validate manually**. 1. Click ![icon-save](/media/visma-net-erp/icon-save.png). In the **Status** column, the status changes from **Error** to **Manually validated** and the ![icon-confirmation](/media/visma-net-erp/icon-confirmation.png) icon is now visible.

Related pages

Windows

 Upload bank statements (AP50550S) /visma-net-erp/help/work-processes/autopay/upload-bank-statements-ap50550s section 2026-02-19T17:09:06+01:00 # Upload bank statements (AP50550S) 1. Go to the table in lower part of the [Payment info from AutoPay (AP50550S)](/visma-net-erp/help/supplier-ledger/supplier-ledger-windows/payment-info-from-autopay-ap50550s/) window. 1. In the **Cash account** field, click ![icon-select](/media/visma-net-erp/icon-select.jpg) and select the cash account for which you want to upload files to AutoPay. 1. Click **Upload status file**. If this button is not activated for this cash account, you have to select a certain setting as described in [Activate the function Upload files manually](/visma-net-erp/help/cash-management/configure-cash-accounts/manually-import-bank-transactions/). 1. In the **Upload status file** dialog box, click **Choose file**. The **Open** dialog box is displayed. 1. Select the file you want to upload, then click **Open**. Only.xml,.txt, and.dat files can be uploaded. The **Open** dialog box is disappears. 1. In the **Upload status file** pop-up window, click **Upload**. The file is uploaded to AutoPay, where all the transactions in this file will be updated. Soon the newly updated transactions will be displayed in the tables of the [Payment info from AutoPay (AP50550S)](/visma-net-erp/help/supplier-ledger/supplier-ledger-windows/payment-info-from-autopay-ap50550s/) window.