---
title: "Settings in Customers"
description: "Before you start In order to start sending banking e-invoices to a customer, you must enable this option for the respective customer, in the Customers window. The minimum required information for the customer is: Customer number (when creating a new customer, you must save the record before you can select the banking e-invoice option). Postcode and city. Country – it must be Norway, as the service is only available for Norwegian customers. E-mail address or mobile phone…"
lang: en
languages:
  en: https://docs.vismasoftware.no/visma-net-erp/help/work-processes/b2c/settings-in-customers/index.md
lastmod: 2026-02-23
---

> Documentation index: https://docs.vismasoftware.no/visma-net-erp/help/work-processes/b2c/llms.txt


# Settings in Customers

Last modified February 23, 2026

> Before you start In order to start sending banking e-invoices to a customer, you must enable this option for the respective customer, in the Customers window. The minimum required information for the customer is: Customer number (when creating a new customer, you must save the record before you can select the banking e-invoice option). Postcode and city. Country – it must be Norway, as the service is only available for Norwegian customers. E-mail address or mobile phone…


## Before you start

In order to start sending banking e-invoices to a customer, you must enable this option for the respective customer, in the Customers window.

The minimum required information for the customer is:

+ Customer number (when creating a new customer, you must save the record before you can select the banking e-invoice option).
+ Postcode and city.
+ Country – it must be Norway, as the service is only available for Norwegian customers.
+ E-mail address or mobile phone number. The phone number is retrieved from the field specified in the [Customer ledger preferences (AR101000)](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-windows/customer-ledger-preferences-ar101000/index.md) window, on the tab **AutoInvoice settings**.

1. Go to the [Customers (AR303000)](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-windows/customers-ar303000/index.md) window.
1. In the **Customer no.** field, click ![icon-select](https://docs.vismasoftware.no/media/visma-net-erp/icon-select.jpg) and select a Norwegian customer.
1. Go to the **Invoicing settings** tab.
1. In the **Address** field, make sure the address is a Norwegian address.
1. Select option **Send to AutoInvoice**.
1. Under **Invoice contact**, enter either an e-mail address, or a phone number.
1. Select the check box **Send invoice to AutoInvoice as e-Invoice (Norway)**.
1. Click **Save**.

The agreement request is now sent by sms if the mobile number is provided, otherwise by e-mail. In a multi-branch company, the agreement request is sent only for the current branch, or for all the branches with the B2C service activated, according to your settings in Step 2.


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[View this page](https://docs.vismasoftware.no/visma-net-erp/help/work-processes/b2c/settings-in-customers/)