---
title: "Direct debit payment process"
description: "This work process describes the steps for collecting your customer payments using direct debit."
lang: en
languages:
  en: https://docs.vismasoftware.no/visma-net-erp/help/work-processes/direct-debit/direct-debit-payment-process/index.md
lastmod: 2026-02-23
---

> Documentation index: https://docs.vismasoftware.no/visma-net-erp/help/work-processes/direct-debit/llms.txt


# Direct debit payment process

Last modified February 23, 2026

> This work process describes the steps for collecting your customer payments using direct debit.


The links below will guide you through the work process. Each link represents a separate task, from which you can navigate to the next step in this process. You can always choose to go back to this page by clicking ![icon-navigate-back-helpcentre](https://docs.vismasoftware.no/media/visma-net-erp/icon-navigate-back-helpcentre.png), or use the link under the Related work process overview.

## Before you start

If you want to pay your invoices with direct debit, you must add the correct settings: [Get started with direct debit](https://docs.vismasoftware.no/visma-net-erp/help/work-processes/direct-debit/get-started-with-direct-debit/index.md)

<table class="vismanet-table">
  <colgroup>
    <col class="vismanet-table__col--key">
    <col>
  </colgroup>
<tr class="vismanet-table__row">
<td class="vismanet-table__cell"><img src="/media/visma-net-erp/workflow-1-new.png" alt="workflow-1-new"
  loading="lazy"
  decoding="async"
></td>
<td class="vismanet-table__cell"><a href="/visma-net-erp/to-be-deleted/help/customer-ledger/manage-customers/set-direct-debit-preferences-for-a-customer/index.md">Set direct debit preferences for a customer</a></td>
</tr>

<tr class="vismanet-table__row">
<td class="vismanet-table__cell"><img src="/media/visma-net-erp/workflow-2-new.png" alt="workflow-2-new"
  loading="lazy"
  decoding="async"
></td>
<td class="vismanet-table__cell"><a href="/visma-net-erp/help/customer-ledger/process-invoices/create-and-release-an-invoice/index.md">Create and release an invoice</a></td>
</tr>

<tr class="vismanet-table__row">
<td class="vismanet-table__cell"><img src="/media/visma-net-erp/workflow-3-new.png" alt="workflow-3-new"
  loading="lazy"
  decoding="async"
></td>
<td class="vismanet-table__cell"><a href="/visma-net-erp/to-be-deleted/online-help/accounting/overview-dd-send-deduction-info/index.md">Send deduction information</a></td>
</tr>

<tr class="vismanet-table__row">
<td class="vismanet-table__cell"><img src="/media/visma-net-erp/workflow-4-new.png" alt="workflow-4-new"
  loading="lazy"
  decoding="async"
></td>
<td class="vismanet-table__cell"><a href="/visma-net-erp/help/work-processes/direct-debit/send-direct-debit-invoices/index.md">Send direct debit invoices</a></td>
</tr>

<tr class="vismanet-table__row">
<td class="vismanet-table__cell"><img src="/media/visma-net-erp/workflow-5-new.png" alt="workflow-5-new"
  loading="lazy"
  decoding="async"
></td>
<td class="vismanet-table__cell"><p><a href="/visma-net-erp/to-be-deleted/help/cash-management/manage-bank-statements/import-bank-transactions-for-direct-debit/index.md">Import bank transactions for direct debit</a></p>

    <div class="admonition admonition-note" role="note">
    <div class="admonition-title">
        
        Note
        
    </div>
    <div class="admonition-body">
        <p>If your bank has a direct connection with AutoPay: <a href="/visma-net-erp/help/work-processes/autopay/process-statements-manually-via-the-autopay-inbox/index.md">Process statements manually via the AutoPay inbox</a></p>
    </div>
    </div>

</td>
</tr>

<tr class="vismanet-table__row">
<td class="vismanet-table__cell"><img src="/media/visma-net-erp/workflow-6-new.png" alt="workflow-6-new"
  loading="lazy"
  decoding="async"
></td>
<td class="vismanet-table__cell">Optional: <a href="/visma-net-erp/to-be-deleted/online-help/accounting-modules/ca/ca305000-view-cash-deposit-direct-debit-task/index.md">View a cash deposit for direct debit</a></td>
</tr>

<tr class="vismanet-table__row">
<td class="vismanet-table__cell"><img src="/media/visma-net-erp/workflow-7-new.png" alt="workflow-7-new"
  loading="lazy"
  decoding="async"
></td>
<td class="vismanet-table__cell"><a href="/visma-net-erp/to-be-deleted/help/cash-management/manage-bank-statements/process-bank-transactions-for-direct-debit/index.md">Process bank transactions for direct debit</a></td>
</tr>

<tr class="vismanet-table__row">
<td class="vismanet-table__cell"><img src="/media/visma-net-erp/workflow-8-new.png" alt="workflow-8-new"
  loading="lazy"
  decoding="async"
></td>
<td class="vismanet-table__cell">Optional: <a href="/visma-net-erp/to-be-deleted/help/cash-management/manage-bank-statements/process-rejected-direct-debit-payments/index.md">Process rejected direct debit payments</a></td>
</tr>

<tr class="vismanet-table__row">
<td class="vismanet-table__cell"><img src="/media/visma-net-erp/workflow-9-new.png" alt="workflow-9-new"
  loading="lazy"
  decoding="async"
></td>
<td class="vismanet-table__cell"><a href="/visma-net-erp/to-be-deleted/help/customer-ledger/process-invoices/check-status-of-a-direct-debit-invoice/index.md">Check status of a direct debit invoice</a></td>
</tr>

<tr class="vismanet-table__row">
<td class="vismanet-table__cell"><img src="/media/visma-net-erp/workflow-10-new.png" alt="workflow-10-new"
  loading="lazy"
  decoding="async"
></td>
<td class="vismanet-table__cell">Optional: <a href="/visma-net-erp/to-be-deleted/help/customer-ledger/process-invoices/resend-direct-debit-payments-to-autopay/index.md">Resend direct debit payments to AutoPay</a></td>
</tr>

</table>



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[View this page](https://docs.vismasoftware.no/visma-net-erp/help/work-processes/direct-debit/direct-debit-payment-process/)