Get started with dunning letters

You must decide how many dunning letters your company wants to send before you forward the invoice to a debt collector.

To create dunning letters, you must also make several other decisions and do some settings in Visma Net. If you do not configure the system correctly, you will not be able to create dunning letters or calculate overdue charges, write-offs and interests.

workflow-1-newAdd a text for dunning letters and reminders
workflow-2-newMake settings in the Customer classes window
workflow-3-newConfigure an overdue charge code
workflow-4-newChoose a statement cycle for overdue charges
workflow-5-newMake overdue and dunning settings in the Customer ledger preferences
workflow-6-newOptional: Make customer-specific changes
Last modified February 19, 2026