Get started with dunning letters

You must decide how many dunning letters your company wants to send before you forward the invoice to a debt collector.

To create dunning letters, you must also make several other decisions and do some settings in Visma Net. If you do not configure the system correctly, you will not be able to create dunning letters or calculate overdue charges, write-offs and interests.

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Add a text for dunning letters and reminders
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Make settings in the Customer classes window
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Configure an overdue charge code
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Choose a statement cycle for overdue charges
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Make overdue and dunning settings in the Customer ledger preferences
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Optional: Make customer-specific changes
Last modified October 9, 2026