--- title: "AutoPay inbox (CA50400S)" description: "This window displays the Incoming payments, Account statements and Outgoing payment status, with all statuses: New, Validated, Manually validated, Error and Import in Progress." lang: en languages: en: https://docs.vismasoftware.no/visma-net-erp/help/cash-management/cash-management-windows/autopay-inbox-ca50400s/index.md lastmod: 2026-02-23 --- > Documentation index: https://docs.vismasoftware.no/visma-net-erp/help/cash-management/cash-management-windows/llms.txt # AutoPay inbox (CA50400S) Last modified February 23, 2026 > This window displays the Incoming payments, Account statements and Outgoing payment status, with all statuses: New, Validated, Manually validated, Error and Import in Progress. This topic provides information about the elements in this window in Visma Net, such as fields, field values, buttons, and check boxes. The **Ignored** statuses are only visible when the **Inbox status** field is empty. ## What to do from this window + [Set up automatic processing of AutoPay messages from the AutoPay inbox](https://docs.vismasoftware.no/visma-net-erp/help/work-processes/autopay/set-up-automatic-processing-of-autopay-messages-from-the-autopay-inbox/index.md) + [Process incoming payments in the AutoPay inbox](https://docs.vismasoftware.no/visma-net-erp/help/work-processes/autopay/process-incoming-payments-in-the-autopay-inbox/index.md) + [Process outgoing payments manually via the AutoPay inbox](https://docs.vismasoftware.no/visma-net-erp/help/work-processes/autopay/process-outgoing-payments-manually-via-the-autopay-inbox/index.md) + [Process statements manually via the AutoPay inbox](https://docs.vismasoftware.no/visma-net-erp/help/work-processes/autopay/process-statements-manually-via-the-autopay-inbox/index.md) + [Handle error messages for outgoing payments via the AutoPay inbox](https://docs.vismasoftware.no/visma-net-erp/help/work-processes/autopay/handle-error-messages-for-outgoing-payments-via-the-autopay-inbox/index.md) + [Validate manually incoming payments and statements with error](https://docs.vismasoftware.no/visma-net-erp/help/work-processes/autopay/validate-manually-incoming-payments-and-statements-with-error/index.md) ## The window toolbar
Button Description
Validate manually When you click this button, in the Status column, the status changes to Manually validated and the icon-confirmation icon is now visible.
View document

In the table, select the incoming payment you want to view.

Click the View document button.

In the AutoPay inbox details (CA40300S) window that opens, view your incoming payment.
Process

In the table, select the check boxes for the incoming payments you will process.

Click the Process button. In the Status column, the status changes to Validated and icon-confirmation is displayed. The incoming payment is updated in the general ledger.
Process all If you want to process all the lines in one go, click the Process all button without selecting the check boxes.
Inquiries
  • Get payment info AutoPay
  • Incoming payments process
  • Bank transactions process
Schedules

In the drop-down list you have the following options:

  • Add Once a schedule is added to this window, the following options are also available:

This opens the Automation schedules (SM205020) window as a pop-up. Here you can create and add automation schedules. For more information, see: Schedule processing.

  • History
  • Delete
  • Delete all
  • View
## The top part By using the elements in this area, described in the following table, you can specify criteria for the documents you want to display in the documents table.
Element Description
Message type

In the Message type field, select one of the following options in the drop-down list:

  • View all
  • Outgoing payment status
  • Incoming payments
  • Account statements
Inbox status

In the Inbox status field, select one of the following options in the drop-down list:

  • New
  • Validated
  • Manually validated
  • Error
  • Import in progress
  • Ready for processing
Cash account In the Cash account field, click icon-select to select the cash account.
Up to date Select the date until which you want to include documents.
## The table This table contains the list of documents that have associated landed cost codes and for which generation of the adjustments failed.
Column Description
Message type The type of the message.
Action

The following options are available:

Import from AutoPay
the transactions are imported.
Import from AutoPay and match
the transactions are imported and matched when a match is found.
Import from AutoPay and process
the transactions are imported and the payments are processed when a match is found.
Exclude from AutoPay
the transactions are not imported.
Note

If you have selected the check box Automatic split of batch payment from customers into payments per customer and choose the action Import from AutoPay, the system will not create a customer payment and match the invoices that are paid. These must be matched manually. Use the column Invoice list under Process incoming payments to get information about which invoices that are paid. If you have selected the check box Automatic split of batch payment from customers into payments per customer and choose the actions Import from AutoPay and match or Import from AutoPay and process, the system will create a customer payment and match the invoices that are paid for that customer.
Status

The status of the payment:

  • New
  • Validated
  • Manually validated
  • Error
  • Ignored
  • Import in progress
Account The payment account of the transactions in the payment message.
Cash account The cash account of the transactions in the payment message.
Reference number The reference number of the payment.
File ID The unique reference number for Account Statement and Incoming Payment, which is displayed and named Ref in AutoPay.
Split no

A number indicating part of file.

A payment file can be split into several files to ensure faster handling of automatic scheduling. Each file will have the same File ID and a sequential Split no added to it.

To initiate this feature, go to window Cash management preferences (CA101000).
Number of transactions The number of transactions included in the payment message.
Processed transactions The number of processed transactions included in the payment message.
Bank date The date when the payment was handled in the bank.
Debit amount The debit amount of the payment.
Credit amount The credit amount of the payment.
Process date The processing date of the payment message.
Processed by user The user who has processed the payment message.
Status reason

The reason why the processed message ends up with an error status. Some of the possible status reasons are:

No cash account was found with this IBAN, check cash accounts against AutoPay agreements.
the messages cannot be processed due to the fact that the bank account number could not be found as bank account set on the existing cash accounts.
The file is either missing data or containing incorrect data, and cannot be read. Contact Visma for more support.
the file format can contain an error, please contact support for further investigation.
The file {fileID} was already downloaded on {lastDownloadedOn}
the message was already imported to this window, please check based on the file ID.
Received status

The received status of the message:

  • Approved
  • Sending to bank
  • Error sending to bank
  • Completed
  • Received by bank
  • Cancelled
Created date The date when the payment message was created.
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