Disable the automatic creation of customer payments when bank payment amount is not fully applied /visma-net-erp/help/cash-management/configure-cash-accounts/disable-the-automatic-creation-of-customer-payments-when-bank-payment-amount-is-not-fully-applied section You can stop the system from automatically creating customer payments if bank payment amount is higher than the invoice amount. 2026-02-19T17:09:06+01:00 # Disable the automatic creation of customer payments when bank payment amount is not fully applied You can stop the system from automatically creating customer payments if bank payment amount is higher than the invoice amount. 1. Go to the [Cash management preferences (CA101000)](/visma-net-erp/help/cash-management/cash-management-windows/cash-management-preferences-ca101000/) window. 1. Click on the **Bank statement settings** tab. 1. In the **Process bank transactions** section, select the **Do not create payment when bank payment amount is not fully applied** check box. 1. Click ![icon-save](/media/visma-net-erp/icon-save.png). > [!NOTE] > You will get the warning **Remaining balance available** if bank payment is higher than invoice amount or invoice is closed. In the [Process bank transactions (CA306000)](/visma-net-erp/help/cash-management/cash-management-windows/process-bank-transactions-ca306000/) and [Process incoming payments (AR305000)](/visma-net-erp/help/customer-ledger/customer-ledger-windows/process-incoming-payments-ar305000/) windows, the **Ready to process** check box will not be checked before manual action is taken.

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