Process rejected payments /visma-net-erp/help/cash-management/manage-bank-statements/process-rejected-payments section 2026-02-19T17:09:06+01:00 # Process rejected payments ## Before you start If you have paid the same invoice twice, and you need to undo one of the payments, you must first make a registered payment void. See: [Create a voided payment](/visma-net-erp/to-be-deleted/help/customer-ledger/customer-payments/create-a-voided-payment/). 1. Go to the [Process bank transactions (CA306000)](/visma-net-erp/help/cash-management/cash-management-windows/process-bank-transactions-ca306000/) window. 1. In the **Cash account** field, select a cash account for direct debit. 1. Click **Process rejected**. when the system has reconciled all matching payments. The matched payments will disappear from the table. ![icon-confirmation](/media/visma-net-erp/icon-confirmation.png) is displayed > [!NOTE] > The invoices and payments in the [Bank deposits (CA305000)](/visma-net-erp/help/cash-management/cash-management-windows/bank-deposits-ca305000/) windows are now closed. See: [View a cash deposit for direct debit](/visma-net-erp/to-be-deleted/online-help/accounting-modules/ca/ca305000-view-cash-deposit-direct-debit-task/).

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