--- title: "Release customer documents (AR501000)" description: "This window can be used to release all ready-to-be-released ( Balanced ) documents or only selected ones." lang: en languages: en: https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-windows/release-customer-documents-ar501000/index.md lastmod: 2026-02-19 --- > Documentation index: https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-windows/llms.txt # Release customer documents (AR501000) Last modified February 19, 2026 > This window can be used to release all ready-to-be-released ( Balanced ) documents or only selected ones. This topic provides information about the elements in this window in Visma Net, such as fields, field values, buttons, and check boxes. This window can be used to release all ready-to-be-released (**Balanced**) documents or only selected ones. Whether documents will be posted automatically when they are released is defined by the **Automatically post on release** check box in the [Customer ledger preferences (AR101000)](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-windows/customer-ledger-preferences-ar101000/index.md) window. ## The window toolbar
Button Description
Release Releases the customer ledger documents you have selected in the table, changes their status to Open, and creates unposted batches or posts batches directly to the General ledger, depending on whether the Automatically post on release check box is selected in the Customer ledger preferences (AR101000) window.
Release all Releases all the customer ledger documents on the list at once and changes their status to Open. Whether transactions are directly posted on release is defined by the Automatically post on release check box in the Customer ledger preferences (AR101000) window.
## The table The table contains all ready-to-be-released customer ledger documents and payments (those with a status of **Balanced**). To include a document, select the check box that precedes it. To select all the documents, select the check box in the column header.
Column Description
Type

The type of customer ledger document. The following types can be released:

Invoice
An invoice sent to the customer for goods sold or services provided
Debit note
A document that adjusts the debit amount in one previous invoice or multiple previous invoices
Credit note
A document that adjusts the credit amount in one previous invoice or multiple previous invoices
Payment
A customer payment
Voided payment
A payment that has been cancelled
Prepayment
A customer payment
Customer refund
A document created for a customer refund
Voided refund
A refund has been voided
Overdue charge
A document for overdue charges
Balance write-off
A document that writes off a customer’s small balance that will not be paid.
Credit write-off
A document created for a customer refund
Cash sale
A document created to record a sale paid immediately by cash
Cash return
A document that is used to record a return of sold goods, which is refunded immediately by cash refund. The system also creates a document of this type when you reverse a cash-sale. Cash returns do not affect the customer’s balance.
Ref. no. The identifier of the document. Clicking the link navigates to the Sales invoices (AR301000), Customer payments (AR302000), or Cash sales (AR304000) window, depending on the type of the selected document, and displays the details of the selected customer ledger document.
Customer The customer (by ID) referred to on this document.
Customer name The customer’s complete name as it should appear on the documents.
Customer order The document reference number used by the customer.
Status The status of the document. Only Balanced documents can be released.
Date The date when the document was created.
Post period The period to which the transactions of the document should be posted.
Amount The amount of the document.
Currency The currency used for the document.
Invoice text The user-provided description for the document.
Branch The ID of the branch.
Branch name The name of the branch.

Related pages

Concepts

Tasks

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