---
title: "About release of payments and prepayments"
description: "This topic contains information that applies to releasing documents of the Payment and Prepayment type."
lang: en
languages:
  en: https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/process-payments-and-applications/about-release-of-payments-and-prepayments/index.md
lastmod: 2026-02-19
---

> Documentation index: https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/process-payments-and-applications/llms.txt


# About release of payments and prepayments

Last modified February 19, 2026

> This topic contains information that applies to releasing documents of the Payment and Prepayment type.


## Introduction

## In this topic

This topic describes:

+ The windows you may use to release a payment or prepayment.
+ What happens in the system after release.
+ The details of the general ledger batch generated after release.

## When and where to release a payment and prepayment

The following table displays when and where (pre)payments can be released.

|When a payment or prepayment has the status|Then it can be released in|For instructions on how to release, see|
|---|---|---|
|**Balanced**|[Customer payments (AR302000)](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-windows/customer-payments-ar302000/index.md)|[Release a payment document](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-payments/release-a-payment-document/index.md)|
|[Release customer documents (AR501000)](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-windows/release-customer-documents-ar501000/index.md)|[Release customer documents](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/process-customer-ledger-documents/release-customer-documents/index.md)||

## System processes after releasing payments and prepayments

The following tables give an overview of what happens in the system after the release of a (pre)payment.

### Payments

||Payment||||
|---|---|---|---|---|
|System change|without applications|partially applied|fully applied|voided|
|Status changes to|**Open**|**Open**|**Closed**|#### Closed **Note**: the status of the payment changes to **Voided**.|
|Paid documents' balances are|not applicable|decreased **Note**: if paid document's balance becomes 0, its status changes to **Closed**.|decreased **Note**: if paid document's balance becomes 0, its status changes to **Closed**.|increased **Note**: if paid document's status was **Closed**, the status changes to **Open**.|
|Customer's balance is|decreased with payment amount|+ decreased with paid amount + decreased with available payment balance|decreased with paid amount|increased with voided amount|
|Application records are released|not applicable|yes|yes|yes, any reversed application records are released|
|General ledger batch is created|yes|yes|yes|yes|

### Prepayments

||Prepayment|||
|---|---|---|---|
|System change|without applications|partially applied|fully applied|
|Status changes to|**Open**|**Open**|**Closed**|
|Paid documents' balances are|not applicable|decreased **Note**: if paid document's balance becomes 0, its status changes to **Closed**.|decreased **Note**: if paid document's balance becomes 0, its status changes to **Closed**.|
|Customer's balance is|not applicable|decreased with paid amount|decreased with paid amount|
|Customer's prepayment balance is|increased with prepayment amount|increased with available prepayment amount|not applicable|
|Application records are released|not applicable|yes|yes|
|General ledger batch is created|yes|yes|yes|

## General ledger batch after release of payment and prepayment

The following sections give information about the general ledger batch created after the release of a (pre)payment.

### Involved accounts

When a payment or prepayment is released, the system generates a general ledger batch to update the involved asset accounts with the (pre)payment transactions. Usually, this involves the following accounts retrieved from other fields in the system:

|Account type|Specified in the [Customer payments (AR302000)](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-windows/customer-payments-ar302000/index.md) window's field for|Corresponding field in [Customers (AR303000)](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-windows/customers-ar303000/index.md) window, General ledger accounts tab, per document type|
|---|---|---|
|Asset|the **Customer ledger account** on the **Financial details** tab.|Payment: #### Customer ledger account|
|Prepayment: 1. **Prepayment account** (if set) 1. **Customer ledger account**|||
|Cash|the **Cash account** in the top part.|not applicable|

### Recorded transactions

The transactions recorded in the general ledger batch differ depending on the below described specifications.

#### Payments and prepayments with no designated prepayment account

After the release of a payment or a prepayment with no designated prepayment account, regardless of whether the payment or prepayment is without applications, partially or fully applied, the following transactions will be recorded:

|Account|Debit|Credit|
|---|---|---|
|Cash account|(Pre)payment amount|0.0|
|Customer ledger account|0.0|(Pre)payment amount|

#### Prepayments with designated prepayment account

For a prepayment with a designated prepayment account that differs from the customer ledger account used to record payments to, the recorded transactions differ depending on whether the prepayment is without applications, partially applied or fully applied.

##### Prepayment without applications

After the release of a prepayment without applications, the following transactions will be recorded:

|Account|Debit|Credit|
|---|---|---|
|Cash account|Prepayment amount|0.0|
|Customer ledger account for prepayments|0.0|Prepayment amount|

##### Partially applied prepayment

After the release of a partially fully applied prepayment, with a designated customer ledger account that differs from the customer ledger account used to record outstanding documents to, the following transactions will be recorded:

|Account|Debit|Credit|
|---|---|---|
|Cash account|Prepayment amount|0.0|
|Customer ledger account for prepayments|0.0|Paid amount (prepayment amount - applied amount)|
|Customer ledger account for invoices|0.0|Applied amount|

##### Fully applied prepayment

After the release of a partially fully applied prepayment, with a designated customer ledger account that differs from the customer ledger account used to record outstanding documents to, the following transactions will be recorded:

|Account|Debit|Credit|
|---|---|---|
|Cash account|Prepayment amount|0.0|
|Customer ledger account for invoices|0.0|Prepayment amount|

### Batch details and additional transactions

The following sections explain where to view the batch details and where to find more information on additional transactions.

#### View batch details

You can view the batch details by clicking the link in the **Batch no.** field on the **Financial details** tab of the [Customer payments (AR302000)](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-windows/customer-payments-ar302000/index.md) window.

#### Bank charge and application record transactions

The following additional transactions may be generated and included in the batch:

|Transaction type|For details, see|
|---|---|
|Bank charge|[Finance charge transactions](https://docs.vismasoftware.no/visma-net-erp/help/cash-management/track-cash-payments/finance-charge-transactions/index.md)|
|Application record|[About release of application records](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/process-payments-and-applications/about-release-of-application-records/index.md)|



<h2>Related pages</h2><h3>Concepts</h3>
<ul><li><a href="/visma-net-erp/help/customer-ledger/process-payments-and-applications/processing-payments-and-applications-overview/index.md">Processing payments and applications - overview</a></li><li><a href="/visma-net-erp/help/customer-ledger/process-payments-and-applications/about-release-of-application-records/index.md">About release of application records</a></li><li><a href="/visma-net-erp/help/customer-ledger/process-customer-ledger-documents/about-types-of-customer-ledger-documents/index.md">About types of customer ledger documents</a></li><li><a href="/visma-net-erp/help/customer-ledger/customer-payments/about-payment-processing-flow/index.md">About payment processing flow</a></li><li><a href="/visma-net-erp/help/customer-ledger/process-payments-and-applications/about-payment-recording/index.md">About payment recording</a></li><li><a href="/visma-net-erp/help/customer-ledger/customer-payments/about-manual-payment-application/index.md">About manual payment application</a></li><li><a href="/visma-net-erp/help/customer-ledger/process-payments-and-applications/about-automatic-payment-application/index.md">About automatic payment application</a></li><li><a href="/visma-net-erp/help/cash-management/track-cash-payments/finance-charge-transactions/index.md">Finance charge transactions</a></li>
</ul><h3>Tasks</h3>
<ul><li><a href="/visma-net-erp/help/customer-ledger/customer-payments/view-invoices-paid-with-a-specific-payment-document/index.md">View invoices paid with a specific payment document</a></li><li><a href="/visma-net-erp/help/customer-ledger/customer-payments/release-a-payment-document/index.md">Release a payment document</a></li>
</ul><h3>Windows</h3>
<ul><li><a href="/visma-net-erp/help/customer-ledger/customer-ledger-windows/customer-payments-ar302000/index.md">Customer payments (AR302000)</a></li><li><a href="/visma-net-erp/help/customer-ledger/customer-ledger-windows/release-customer-documents-ar501000/index.md">Release customer documents (AR501000)</a></li>
</ul>


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