---
title: "Prepare customer statements"
description: "You can prepare customer statements by using the Prepare statements (AR503000) window."
lang: en
languages:
  en: https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/manage-credit-policy/statement-cycles/prepare-customer-statements/index.md
lastmod: 2026-02-19
---

> Documentation index: https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/manage-credit-policy/statement-cycles/llms.txt


# Prepare customer statements

Last modified February 19, 2026

> You can prepare customer statements by using the Prepare statements (AR503000) window.


For more information: [Prepare statements (AR503000)](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-windows/prepare-statements-ar503000/index.md).

You can prepare customer statements by using the [Prepare statements (AR503000)](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-windows/prepare-statements-ar503000/index.md) window.
Customer statements will be prepared in the appropriate format
to be printed or sent by email.
(You can also prepare statements to be sent in both
formats.)
The statement format depends on the customer settings.

## Before you start

Before you prepare customer statements, make sure the payment application process has been performed for the customer accounts associated with the appropriate statement cycles, as described in: [About Apply payments automatically](//index.md).

1. Go to the [Prepare statements (AR503000)](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-windows/prepare-statements-ar503000/index.md) window.

    > [!NOTE]
    > You can use filtering to narrow the documents that are listed when you open the window.
1. Do one of the following:

    + To prepare statements for all statement cycles, click **Process all** in the window toolbar.
    + To prepare statements for only selected statement cycles, select the appropriate unlabelled check boxes and click **Process** in the window toolbar.

> [!NOTE]
> If the process of statements preparation was interrupted for some reason, the system will prepare statements for all customer accounts selected during the next run of the process.

<h2>Related pages</h2><h3>Concepts</h3>
<ul><li><a href="/visma-net-erp/help/customer-ledger/manage-credit-policy/statement-cycles/about-the-statement-processing-workflow/index.md">About the statement processing workflow</a></li><li><a href="/visma-net-erp/help/customer-ledger/manage-credit-policy/statement-cycles/statement-cycles-overview/index.md">Statement cycles - overview</a></li><li><a href="/visma-net-erp/help/customer-ledger/manage-credit-policy/manage-credit-policy-overview/index.md">Manage credit policy - overview</a></li>
</ul><h3>Tasks</h3>
<ul><li><a href="/visma-net-erp/help/customer-ledger/manage-credit-policy/statement-cycles/prepare-statements/index.md">Prepare statements</a></li>
</ul><h3>Windows</h3>
<ul><li><a href="/visma-net-erp/help/customer-ledger/customer-ledger-windows/prepare-statements-ar503000/index.md">Prepare statements (AR503000)</a></li><li><a href="/visma-net-erp/help/customer-ledger/customer-ledger-windows/print-statements-ar503500/index.md">Print statements (AR503500)</a></li><li><a href="/visma-net-erp/help/customer-ledger/customer-ledger-windows/statement-cycles-ar202800/index.md">Statement cycles (AR202800)</a></li>
</ul>


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[View this page](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/manage-credit-policy/statement-cycles/prepare-customer-statements/)