---
title: "About notification templates"
description: "You can configure Visma Net to automatically send template-based emails to users on different occasions."
lang: en
languages:
  en: https://docs.vismasoftware.no/visma-net-erp/help/email/manage-emails/about-notification-templates/index.md
lastmod: 2026-02-19
---

> Documentation index: https://docs.vismasoftware.no/visma-net-erp/help/email/manage-emails/llms.txt


# About notification templates

Last modified February 19, 2026

> You can configure Visma Net to automatically send template-based emails to users on different occasions.


You can configure Visma Net
to automatically send template-based emails to users on different occasions.
For example: A new
user may receive an email with the user credentials to be used to access the system, or a user
can receive a notification that a document has been approved and needs further processing.
Also,
you can use template-based emails in mass mailings.
For an example of a notification template
for notifications on changes in case contents made through Self-service portal, see: [Add a notification template for changes in case contents](https://docs.vismasoftware.no/visma-net-erp/help/email/manage-emails/add-a-notification-template-for-changes-in-case-contents/index.md).

In addition to the standard set of templates that comes with Visma Net,
you can create new templates for notifications or emails by using the [Notification templates](https://docs.vismasoftware.no/visma-net-erp/help/email/email-windows/notification-templates-sm204003/index.md) window.
In the [Email preferences](https://docs.vismasoftware.no/visma-net-erp/help/email/email-windows/email-preferences-sm204001/index.md)
window, you can set the default templates for welcoming new users and for helping
users with login and password recovery.

Any template that you want to use as a user welcome template must have four place-holders set up in the following order: **((Company))**, **((Name))**, **((Username))**, and **((Password))**. To see an example, view the **User welcome notification** template, which is the default template to welcome new users to Visma Net, in the [Notification templates](https://docs.vismasoftware.no/visma-net-erp/help/email/email-windows/notification-templates-sm204003/index.md) window.

[Add a notification template for changes in case contents](https://docs.vismasoftware.no/visma-net-erp/help/email/manage-emails/add-a-notification-template-for-changes-in-case-contents/index.md)

<h2>Related pages</h2><h3>Tasks</h3>
<ul><li><a href="/visma-net-erp/help/email/manage-emails/add-a-notification-template-for-changes-in-case-contents/index.md">Add a notification template for changes in case contents</a></li>
</ul><h3>Windows</h3>
<ul><li><a href="/visma-net-erp/help/email/email-windows/notification-templates-sm204003/index.md">Notification templates (SM204003)</a></li>
</ul>


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[View this page](https://docs.vismasoftware.no/visma-net-erp/help/email/manage-emails/about-notification-templates/)