Manage webhook notifications
/visma-net-erp/help/general-ledger/manage-webhook-notifications
section
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# Manage webhook notifications
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About Webhooks
/visma-net-erp/help/general-ledger/manage-webhook-notifications/about-webhooks
page
By activating webhooks, Visma Net can send notifications to a third-party integrator, whenever a change has been made to the supported types listed below.
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# About Webhooks
By activating webhooks, Visma Net can send notifications to a third-party integrator, whenever a change has been made to the supported types listed below.
After receiving the notification, the third-party integrator can return a notification feedback back to Visma Net.
Visma Net supports three types of webhook notifications:
Entity
: triggers whenever an entity is created or updated, for example, a customer or a supplier. It also triggers if an account has been deleted.
Document
: triggers whenever a document status is updated, for example, when a sales order is changed from status **On hold** to **Open**.
Action
: triggers when you run a customised action.
## Supported entities
+ Accounts
+ Customers
+ Employees
+ Non-stock items
+ Suppliers
+ Stock items
+ Projects
## Supported documents
+ Sales orders
+ Purchase orders
+ Customer invoices
+ Shipments
## Actions
You can use webhook notifications on customised actions as well. You define a customised action by using the **Automation actions** window. You give the action a name and a webhook parameter, which will then be sent together with the notification to the recipient.
**Automation actions** uses the same access rights rules as other actions. So to be able to use the **Automation actions** window, you must have sufficient access rights.
Webhooks for accounts are enabled in the [General ledger preferences (GL102000)](/visma-net-erp/help/general-ledger/general-ledger-windows/general-ledger-preferences-gl102000/) window by selecting the **Webhook notification** check box. In the [Chart of accounts (GL202500)](/visma-net-erp/help/general-ledger/general-ledger-windows/chart-of-accounts-gl202500/) window you can edit, create, or delete an account. When you click the **View notification feedback** button, it will take to you to the [Webhook notification for account (GL407000)](/visma-net-erp/help/general-ledger/general-ledger-windows/webhook-notification-for-account-gl407000/) window where you can view notifications related to accounts. Notification for deleted accounts are also visible.
Related pages
Concepts
Tasks
Enable webhook notifications
/visma-net-erp/help/general-ledger/manage-webhook-notifications/enable-webhook-notifications
section
The setting for enabling the Webhook notification feature can only be found in the supported windows.
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# Enable webhook notifications
The setting for enabling the Webhook notification feature can only be found in the supported windows.
The setting for enabling the Webhook notification feature can only be found in the supported windows.
See: [About Webhooks](/visma-net-erp/help/general-ledger/manage-webhook-notifications/about-webhooks/).
This procedure uses the [Customers (AR303000)](/visma-net-erp/help/customer-ledger/customer-ledger-windows/customers-ar303000/) window as an example.
You can also use the classes windows to enable Webhook notifications, for example [Customer classes (AR201000/AR2010PL)](/visma-net-erp/help/customer-ledger/customer-ledger-windows/customer-classes-ar201000/). You can then apply that class to the selected customer.
1. Go to [Customers (AR303000)](/visma-net-erp/help/customer-ledger/customer-ledger-windows/customers-ar303000/).
1. Create a new or edit an existing customer.
1. On the **General information** tab under **Customer properties**, select the **Webhook notification** check box.
1. Click . An additional tab called **Webhook notifications** appears where you can see all triggered events from the [Customers (AR303000)](/visma-net-erp/help/customer-ledger/customer-ledger-windows/customers-ar303000/) window. From now on, every time you do a change on the customer and click , a new notification will be created and sent to the recipient.
1. Optional: On the **Webhook notification** tab, click **View notification feedback** to see the message from the third-party integrator.
1. Optional: On the **Webhook notification** tab, click **Resend notification** if you want to send the notification once more, or if something went wrong.
To enable webhook notifications for accounts, see: [Enable webhook notifications on a chart of accounts](/visma-net-erp/help/general-ledger/manage-webhook-notifications/enable-webhook-notifications-on-a-chart-of-accounts/)
Note: To use Webhook notifications on documents (sales orders, shipments etc.), the document must be connected to an entity that has the Webhook notification feature enabled.
Related pages
Concepts
Tasks
Enable webhook notifications on a chart of accounts
/visma-net-erp/help/general-ledger/manage-webhook-notifications/enable-webhook-notifications-on-a-chart-of-accounts
section
If you want to receive notifications when an account has been created, changed or deleted, you have to set this setting.
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# Enable webhook notifications on a chart of accounts
If you want to receive notifications when an account has been created, changed or deleted, you have to set this setting.
1. Go to the [General ledger preferences (GL102000)](/visma-net-erp/help/general-ledger/general-ledger-windows/general-ledger-preferences-gl102000/) window.
1. Under the **Chart of accounts settings** section, select the **Webhook notification** check box.
1. Click . The **View notification feedback** button appears in the [Chart of accounts (GL202500)](/visma-net-erp/help/general-ledger/general-ledger-windows/chart-of-accounts-gl202500/) window. After changes are done and saved on your accounts, you can click the **View notification feedback** button and the system takes you to the [Webhook notification for account (GL407000)](/visma-net-erp/help/general-ledger/general-ledger-windows/webhook-notification-for-account-gl407000/) window where you can: [View webhook notifications on accounts](/visma-net-erp/help/general-ledger/manage-webhook-notifications/view-webhook-notifications-on-accounts/).
Related pages
Concepts
Tasks
Windows
View webhook notification via chart of accounts
/visma-net-erp/help/general-ledger/manage-webhook-notifications/view-webhook-notification-via-chart-of-accounts
page
You can view the notification sent by the system each time there is a change with one of your accounts.
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# View webhook notification via chart of accounts
You can view the notification sent by the system each time there is a change with one of your accounts.
A notification will also be sent if an account is deleted or if a new account is created.
## Before you start
[Enable webhook notifications on a chart of accounts](/visma-net-erp/help/general-ledger/manage-webhook-notifications/enable-webhook-notifications-on-a-chart-of-accounts/)
1. Go to the [Chart of accounts (GL202500)](/visma-net-erp/help/general-ledger/general-ledger-windows/chart-of-accounts-gl202500/) window.
1. Select an account.
1. Edit, create, or delete the account.
1. Click the **View notification feedback** button to view the notification for the account. The system navigates you to the [Webhook notification for account (GL407000)](/visma-net-erp/help/general-ledger/general-ledger-windows/webhook-notification-for-account-gl407000/) window.
## What is next?
[View webhook notifications on accounts](/visma-net-erp/help/general-ledger/manage-webhook-notifications/view-webhook-notifications-on-accounts/).
Related pages
Concepts
Tasks
Windows
View the webhook notification for a deleted account
/visma-net-erp/help/general-ledger/manage-webhook-notifications/view-the-webhook-notification-for-a-deleted-account
page
You can view the notification sent by the system when an account is deleted.
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# View the webhook notification for a deleted account
You can view the notification sent by the system when an account is deleted.
## Before you start
[Enable webhook notifications on a chart of accounts](/visma-net-erp/help/general-ledger/manage-webhook-notifications/enable-webhook-notifications-on-a-chart-of-accounts/)
1. Go to the [Webhook notification for account (GL407000)](/visma-net-erp/help/general-ledger/general-ledger-windows/webhook-notification-for-account-gl407000/) window. You can also navigate to this window by clicking the **View notification feedback** button in the [Chart of accounts (GL202500)](/visma-net-erp/help/general-ledger/general-ledger-windows/chart-of-accounts-gl202500/) window.
1. In the **Account** field, search for the deleted account. A message appear to inform you that this account has been deleted.
1. In the **Event** column, it is **Entity deleted**.
1. In the **Message** column, hover over the row and a message shows you what has been changed.
1. Click the **View notification feedback** button to view the feedback in the **Webhook notification feedback** pop-up window.
1. Optional: Click the **Resend notification** button to resend if needed. You can use this only for notifications with the status **Sent**.
Related pages
Concepts
Tasks
View webhook notifications on accounts
/visma-net-erp/help/general-ledger/manage-webhook-notifications/view-webhook-notifications-on-accounts
page
You can view the notification sent by the system each time there is a change with one of your accounts.
2026-02-19T17:09:06+01:00
# View webhook notifications on accounts
You can view the notification sent by the system each time there is a change with one of your accounts.
A notification will also be sent if an account is deleted or if a new account is created.
## Before you start
[Enable webhook notifications on a chart of accounts](/visma-net-erp/help/general-ledger/manage-webhook-notifications/enable-webhook-notifications-on-a-chart-of-accounts/)
1. Go to the [Webhook notification for account (GL407000)](/visma-net-erp/help/general-ledger/general-ledger-windows/webhook-notification-for-account-gl407000/) window. You can also navigate to this window by clicking the **View notification feedback** button in the [Chart of accounts (GL202500)](/visma-net-erp/help/general-ledger/general-ledger-windows/chart-of-accounts-gl202500/) window.
1. You can filter on **Account**, **Type**, and/or **Account class** to check for notifications in the table below.
1. In the **Event** column, you can see if the account is created, updated, or deleted.
1. In the **Message** column, hover over the row and a message shows you what has been changed. For example, if you have given an account a new ID, you can see both the old account ID and the current account ID.
1. Click the **View notification feedback** button to view the feedback in the **Webhook notification feedback** pop-up window.
1. Optional: Click the **Resend notification** button to resend if needed. You can use this only for notifications with the status **Sent**.
Related pages
Concepts
Tasks
Windows
View webhook notification for the Edit account information window
/visma-net-erp/help/general-ledger/manage-webhook-notifications/view-webhook-notification-for-the-edit-account-information-window
page
You can view the notification sent by the system each time there is a change with one of your accounts.
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# View webhook notification for the Edit account information window
You can view the notification sent by the system each time there is a change with one of your accounts.
## Before you start
In order to view webhook notifications, you need to set up the system for it. See: [Enable webhook notifications on a chart of accounts](/visma-net-erp/help/general-ledger/manage-webhook-notifications/enable-webhook-notifications-on-a-chart-of-accounts/)
1. Go to the [Edit account information (GL50506S)](/visma-net-erp/help/general-ledger/general-ledger-windows/edit-account-information-gl50506s/) window.
1. Select one or several accounts.
1. Change the account types, or the account classes.
1. To view the notification, go to the [Webhook notification for account (GL407000)](/visma-net-erp/help/general-ledger/general-ledger-windows/webhook-notification-for-account-gl407000/) window.
Related pages
Concepts
Tasks
Windows