---
title: "Configure and apply overdue charges"
description: "You must decide how many payment reminders your company wants to send to the customer."
lang: en
languages:
  en: https://docs.vismasoftware.no/visma-net-erp/help/work-processes/configure-and-apply-overdue-charges/index.md
lastmod: 2026-02-23
---

> Documentation index: https://docs.vismasoftware.no/visma-net-erp/help/work-processes/llms.txt


# Configure and apply overdue charges

Last modified February 23, 2026

> You must decide how many payment reminders your company wants to send to the customer.


## Before you start

> [!NOTE]
> To create payment reminders, you must configure the system correctly. If not, you cannot create reminders, send dunning letters or calculate overdue charges, write-offs and interests.

<table class="vismanet-table">
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<td class="vismanet-table__cell"><img src="/media/visma-net-erp/workflow-1-new.png" alt="workflow-1-new"
  loading="lazy"
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></td>
<td class="vismanet-table__cell"><a href="/visma-net-erp/help/common-settings/enable-or-disable-functionalites/enable-or-disable-overdue-charges/index.md">Enable or disable overdue charges</a></td>
</tr>

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<td class="vismanet-table__cell"><img src="/media/visma-net-erp/workflow-2-new.png" alt="workflow-2-new"
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<td class="vismanet-table__cell"><a href="/visma-net-erp/help/general-ledger/manage-chart-of-accounts/add-an-account-to-the-chart-of-accounts/index.md">Create an account</a></td>
</tr>

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<td class="vismanet-table__cell"><img src="/media/visma-net-erp/workflow-3-new.png" alt="workflow-3-new"
  loading="lazy"
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<td class="vismanet-table__cell"><a href="/visma-net-erp/help/customer-ledger/manage-dunning-letters/add-a-text-for-dunning-letters-and-reminders/index.md">Add a text for dunning letters and reminders</a></td>
</tr>

<tr class="vismanet-table__row">
<td class="vismanet-table__cell"><img src="/media/visma-net-erp/workflow-4-new.png" alt="workflow-4-new"
  loading="lazy"
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></td>
<td class="vismanet-table__cell"><a href="/visma-net-erp/help/customer-ledger/manage-credit-policy/overdue-charges/configure-an-overdue-charge-code/index.md">Configure an overdue charge code</a></td>
</tr>

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<td class="vismanet-table__cell"><img src="/media/visma-net-erp/workflow-5-new.png" alt="workflow-5-new"
  loading="lazy"
  decoding="async"
></td>
<td class="vismanet-table__cell"><a href="/visma-net-erp/help/customer-ledger/customer-ledger-preferences/make-overdue-and-dunning-settings-in-the-customer-ledger-preferences/index.md">Make overdue and dunning settings in the Customer ledger preferences</a></td>
</tr>

</table>


## Processing options

[Make customer-specific changes](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/manage-customers/make-customer-specific-changes/index.md)

[Create a purchase credit note for an existing purchase invoice (AP301000)](https://docs.vismasoftware.no/visma-net-erp/help/supplier-ledger/process-purchase-invoices/create-a-purchase-credit-note-for-an-existing-purchase-invoice/index.md)

[Prepare dunning letters by document](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/manage-dunning-letters/prepare-dunning-letters-by-document/index.md)

[Prepare dunning letters by customer](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/manage-dunning-letters/prepare-dunning-letters-by-customer/index.md)


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