Subscriber

View subscriber details

1. In the Subscriber list, click on the name of the subscriber
2. Check the displayed details
3. Navigate to other tabs for additional details

View subscriber subscriptions

1. In the Subscriber list, click on the name of the subscriber
2. Navigate to the “Subscriptions” tab
3. Check the services and companies in use

View subscriber change log

1. In the Subscriber list, click on the name of the subscriber
2. Navigate to the “Change log” tab
3. View all changes made to the subscriber

Export subscriber change log

1. In the Subscriber list, click on the name of the subscriber
2. Click the “Change log” tab
3. Press the “Export” button

Enable 2 factor authentication for users

1. In the Subscriber list, click on the name of the subscriber
2. Navigate to the “Configuration” tab
3. Tick “I want to enable two-step verification for my users”

Note: Enabling this option will require all users under the subscriber to activate two-step verification.

Disable 2 factor authentication for users

1. In the Subscriber list, click on the name of the subscriber
2. Navigate to the “Configuration” tab
3. Untick “I want to enable two-step verification for my users”

Note: When this option is disabled, users under the subscriber will no longer be required to use two-step verification.

Allow or prevent users from changing their email address

1. In the Subscriber list, click on the name of the subscriber
2. Navigate to the “Configuration” tab
3. Tick or untick “I want my users to be able to change their email address”

Note: Users can change their email in My Details only if all associated subscribers allow it.

View subscriber ID and tenant ID

1. In the Subscriber list, click on the name of the subscriber
2. Navigate to the “Configuration” tab
3. Check the needed information

View the parent/ distributor of the subscriber

1. In the Subscriber list, click on the name of the subscriber
2. Navigate to the “Configuration” tab
3. Check the needed information