---
title: "Disable the automatic creation of customer payments when bank payment amount is not fully applied"
description: "You can stop the system from automatically creating customer payments if bank payment amount is higher than the invoice amount."
lang: en
languages:
  en: https://docs.vismasoftware.no/visma-net-erp/help/cash-management/configure-cash-accounts/disable-the-automatic-creation-of-customer-payments-when-bank-payment-amount-is-not-fully-applied/index.md
lastmod: 2026-02-23
---

> Documentation index: https://docs.vismasoftware.no/visma-net-erp/help/cash-management/configure-cash-accounts/llms.txt


# Disable the automatic creation of customer payments when bank payment amount is not fully applied

Last modified February 23, 2026

> You can stop the system from automatically creating customer payments if bank payment amount is higher than the invoice amount.


1. Go to the [Cash management preferences (CA101000)](https://docs.vismasoftware.no/visma-net-erp/help/cash-management/cash-management-windows/cash-management-preferences-ca101000/index.md) window.
1. Click on the **Bank statement settings** tab.
1. In the **Process bank transactions** section, select the **Do not create payment when bank payment amount is not fully applied** check box.
1. Click ![icon-save](https://docs.vismasoftware.no/media/visma-net-erp/icon-save.png).

    > [!NOTE]
    > You will get the warning **Remaining balance available** if bank payment is higher than invoice amount or invoice is closed. In the [Process bank transactions (CA306000)](https://docs.vismasoftware.no/visma-net-erp/help/cash-management/cash-management-windows/process-bank-transactions-ca306000/index.md) and [Process incoming payments (AR305000)](https://docs.vismasoftware.no/visma-net-erp/help/customer-ledger/customer-ledger-windows/process-incoming-payments-ar305000/index.md) windows, the **Ready to process** check box will not be checked before manual action is taken.

<h2>Related pages</h2><h3>Concepts</h3>
<ul><li><a href="/visma-net-erp/help/cash-management/track-cash-payments/about-the-reclassification-of-unknown-payments/index.md">About the reclassification of unknown payments</a></li><li><a href="/visma-net-erp/help/cash-management/manage-cash-transactions/about-cash-transaction-processing/index.md">About cash transaction processing</a></li><li><a href="/visma-net-erp/help/cash-management/manage-cash-transactions/about-cash-transaction-monitoring/index.md">About cash transaction monitoring</a></li><li><a href="/visma-net-erp/help/cash-management/manage-bank-statements/about-batch-payment-matching/index.md">About batch payment matching</a></li><li><a href="/visma-net-erp/help/cash-management/configure-cash-accounts/about-cash-account-configuration/index.md">About cash account configuration</a></li>
</ul><h3>Tasks</h3>
<ul><li><a href="/visma-net-erp/help/cash-management/configure-cash-accounts/enable-customer-and-supplier-recognition-for-bank-transactions/index.md">Enable customer and supplier recognition for bank transactions</a></li><li><a href="/visma-net-erp/help/cash-management/manage-bank-statements/set-up-transaction-matching-settings/index.md">Set up transaction matching settings</a></li><li><a href="/visma-net-erp/help/cash-management/configure-cash-accounts/set-default-cash-account-for-payments-and-transactions/index.md">Set default cash account for payments and transactions</a></li><li><a href="/visma-net-erp/help/cash-management/configure-cash-accounts/disable-the-automatic-creation-of-supplier-prepayments-during-auto-matching/index.md">Disable the automatic creation of supplier prepayments during auto-matching</a></li><li><a href="/visma-net-erp/help/cash-management/configure-cash-accounts/activate-automatic-post-and-release-for-purchase-documents/index.md">Activate automatic post and release for purchase documents</a></li>
</ul><h3>Windows</h3>
<ul><li><a href="/visma-net-erp/help/cash-management/cash-management-windows/cash-management-preferences-ca101000/index.md">Cash management preferences (CA101000)</a></li>
</ul>


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[View this page](https://docs.vismasoftware.no/visma-net-erp/help/cash-management/configure-cash-accounts/disable-the-automatic-creation-of-customer-payments-when-bank-payment-amount-is-not-fully-applied/)