---
title: "Process unmatched account statements"
description: "Before you start After you have run the automatic matching, or when you select option Unmatched in the drop-down list on the table toolbar, the unmatched transactions are displayed in the Process bank transactions (CA306000) window. The transactions that are not automatically matched will have to be matched manually. Follow the steps below to create a new document or transaction for a bank transaction with no match. Go to the Process bank transactions (CA306000) window. On…"
lang: en
languages:
  en: https://docs.vismasoftware.no/visma-net-erp/help/cash-management/manage-bank-statements/process-unmatched-account-statements/index.md
lastmod: 2026-02-23
---

> Documentation index: https://docs.vismasoftware.no/visma-net-erp/help/cash-management/manage-bank-statements/llms.txt


# Process unmatched account statements

Last modified February 23, 2026

> Before you start After you have run the automatic matching, or when you select option Unmatched in the drop-down list on the table toolbar, the unmatched transactions are displayed in the Process bank transactions (CA306000) window. The transactions that are not automatically matched will have to be matched manually. Follow the steps below to create a new document or transaction for a bank transaction with no match. Go to the Process bank transactions (CA306000) window. On…


## Before you start

After you have run the automatic matching, or when you select option **Unmatched** in the drop-down list on the table toolbar, the unmatched transactions are displayed in the [Process bank transactions (CA306000)](https://docs.vismasoftware.no/visma-net-erp/help/cash-management/cash-management-windows/process-bank-transactions-ca306000/index.md) window. The transactions that are not automatically matched will have to be matched manually.

Follow the steps below to create a new document or transaction for a bank transaction with no match.

1. Go to the [Process bank transactions (CA306000)](https://docs.vismasoftware.no/visma-net-erp/help/cash-management/cash-management-windows/process-bank-transactions-ca306000/index.md) window.
1. On the **Create payment** tab, select the **Create** check box.
1. In the **Module** field, select the workspace you want to edit.

    1. If you have selected **Customer ledger** or **Supplier ledger**, select a **Business account**. The rest of the information will be filled in automatically.
    1. If you have selected **Cash management**, select an **entry type ID**. The rest of the information will be filled in automatically.

        > [!NOTE]
        > If no entry type is displayed, you have to create one: [Create an entry type for disbursements or receipts](https://docs.vismasoftware.no/visma-net-erp/help/cash-management/manage-cash-transactions/create-an-entry-type-for-disbursements-or-receipts/index.md).
1. Optional:Split the transaction amount into multiple documents by adding lines in the table, and by specifying different offset accounts and subaccounts for each line.
1. Optional:Create supplier ledger or customer ledger documents to match the bank transactions to the documents available in the system.
1. When you have specified the information about the new payment and selected the documents to apply, click ![icon-save](https://docs.vismasoftware.no/media/visma-net-erp/icon-save.png).
1. Click **Process matched lines** in the toolbar. The payment or cash transactions will now be created and applied.

<h2>Related pages</h2><h3>Concepts</h3>
<ul><li><a href="/visma-net-erp/help/cash-management/manage-bank-statements/transaction-matching-settings/index.md">Transaction matching settings</a></li><li><a href="/visma-net-erp/help/cash-management/manage-bank-statements/about-processing-imported-transactions/index.md">About processing imported transactions</a></li><li><a href="/visma-net-erp/help/cash-management/manage-bank-statements/about-batch-payment-matching/index.md">About batch payment matching</a></li>
</ul><h3>Tasks</h3>
<ul><li><a href="/visma-net-erp/help/cash-management/manage-bank-statements/match-account-statements/index.md">Match account statements</a></li><li><a href="/visma-net-erp/help/cash-management/manage-bank-statements/match-transactions/index.md">Match transactions</a></li><li><a href="/visma-net-erp/help/cash-management/manage-bank-statements/process-matched-account-statements/index.md">Process matched account statements</a></li><li><a href="/visma-net-erp/help/cash-management/manage-bank-statements/process-rejected-payments/index.md">Process rejected payments</a></li><li><a href="/visma-net-erp/help/cash-management/manage-bank-statements/process-unmatched-bank-transactions/index.md">Process unmatched bank transactions</a></li><li><a href="/visma-net-erp/help/cash-management/manage-bank-statements/write-off-amounts-during-a-bank-transaction-processing/index.md">Write off amounts during a bank transaction processing</a></li>
</ul><h3>Windows</h3>
<ul><li><a href="/visma-net-erp/help/cash-management/cash-management-windows/process-bank-transactions-ca306000/index.md">Process bank transactions (CA306000)</a></li><li><a href="/visma-net-erp/help/cash-management/cash-management-windows/import-bank-transactions-ca306500/index.md">Import bank transactions (CA306500)</a></li>
</ul>


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[View this page](https://docs.vismasoftware.no/visma-net-erp/help/cash-management/manage-bank-statements/process-unmatched-account-statements/)